Regional Quality Manager - W&L | 3PL
Role Overview
Iron Mountain is seeking a skilled and experienced Regional Quality Manager to join our Warehousing & Logistics Operations team.
In this role, you will be responsible for leading, standardizing, and elevating quality assurance systems across our regional Third-Party Logistics (3PL) warehouse and fulfillment network, as well as supporting the launch of new business operations.
You will join a dedicated operational leadership team that reports directly to the North America Operations Director, focusing on building a culture of continuous improvement, supporting client partnerships, and empowering frontline leadership across our distribution network.
Full Job Posting
Job Summary
Iron Mountain is seeking a skilled and experienced Regional Quality Manager to join our Warehousing & Logistics Operations team. In this role, you will be responsible for leading, standardizing, and elevating quality assurance systems across our regional Third-Party Logistics (3PL) warehouse and fulfillment network, as well as supporting the launch of new business operations.
You will join a dedicated operational leadership team that reports directly to the North America Operations Director, focusing on building a culture of continuous improvement, supporting client partnerships, and empowering frontline leadership across our distribution network.
What You’ll Do
In this role, you will:
Drive Regional Quality & Operational Excellence: Implement, monitor, and standardize the Quality Management System (QMS) across all regional distribution and fulfillment centers, conducting regular internal audits, operational readiness checks, and 5S (Sort, Set in order, Shine, Standardize, Sustain) compliance reviews.
Collaborate with Stakeholders & Clients: Act as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits, partnering cross-functionally to align continuous improvement strategies with client and business priorities.
Ensure Compliance & Root Cause Resolution: Lead rigorous investigations into client complaints, shipping errors, mispicks, and inventory discrepancies using Root Cause Corrective Analysis (RCCA) to execute robust Corrective and Preventive Actions (CAPA) while monitoring key performance indicators (KPIs).
What You’ll Bring
The ideal candidate will have:
5+ years of experience in quality, warehousing, fulfillment, or logistics operations, including at least 2 years in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment.
Strong knowledge of Quality Management Systems (QMS), facility launch support, inventory integrity standards, and Lean Six Sigma methodologies (such as Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools).
Proven ability in multi-site quality leadership, client-facing stakeholder management, continuous process transformation, and financial acumen to connect process improvements directly to business outcomes.
Bachelor’s or Master’s Degree in Supply Chain, Engineering, Business, or a related field; Lean Six Sigma (Green Belt or Black Belt) or Project Management Professional (PMP) certifications are highly preferred.
What We Offer
- Competitive Compensation: Base Salary Range: $120,000 - $160,000 annually (aligned with experience).
- Workplace Flexibility: Remote role with 50-75% travel across regional facility sites.
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM (with flexible availability as required).
- Immediate Coverage: Full Health and Dental Benefits starting on your first day of employment.
- Paid Time Off: Two weeks of paid vacation, seven paid holidays, plus accrued sick pay.
- Financial Wellness: 401(k) with company match and an Employee Stock Purchase Program.
- Professional Growth: Opportunities for continuous learning and career advancement, including Tuition Reimbursement.
Ready to join the team?
If you're ready to drive your career forward with a company that values your skill and dedication, apply today!
Reasonably expected salary range: $93,400.00 - $124,500.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Operations Group
Qualifications
- 5+ years of experience in quality, warehousing, fulfillment, or logistics operations, including at least 2 years in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment.
- Strong knowledge of Quality Management Systems (QMS), facility launch support, inventory integrity standards, and Lean Six Sigma methodologies (such as Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools).
- Proven ability in multi-site quality leadership, client-facing stakeholder management, continuous process transformation, and financial acumen to connect process improvements directly to business outcomes.
Preferred Qualifications
- Bachelor’s or Master’s Degree in Supply Chain, Engineering, Business, or a related field; Lean Six Sigma (Green Belt or Black Belt) or Project Management Professional (PMP) certifications are highly preferred.
Responsibilities
- In this role, you will:
- Drive Regional Quality & Operational Excellence: Implement, monitor, and standardize the Quality Management System (QMS) across all regional distribution and fulfillment centers, conducting regular internal audits, operational readiness checks, and 5S (Sort, Set in order, Shine, Standardize, Sustain) compliance reviews.
- Collaborate with Stakeholders & Clients: Act as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits, partnering cross-functionally to align continuous improvement strategies with client and business priorities.
- Ensure Compliance & Root Cause Resolution: Lead rigorous investigations into client complaints, shipping errors, mispicks, and inventory discrepancies using Root Cause Corrective Analysis (RCCA) to execute robust Corrective and Preventive Actions (CAPA) while monitoring key performance indicators (KPIs).
About Iron Mountain
Global leader in storage and information management services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Iron Mountain
Coordinator – Imaging Operations
Coimbatore, IND
Iron Mountain is seeking an experienced coordinator to lead high-volume scanning and digitization operations in Tamil Nadu. The role manages a team of at least 30, production targets, quality, and information security. A
Supervisor – Business Process Operations
Coimbatore, IND
Iron Mountain is seeking an experienced supervisor to manage end-to-end scanning and digitization operations for a high-volume project in Tamil Nadu. The role leads at least 50 personnel and oversees production, quality,
Officer, Safety & Security (Friday-Monday)(6:00pm-4:00am)
, USA
Coordinator – Imaging Operations
Coimbatore, IND
Supervisor – Business Process Operations
Coimbatore, IND
CSR
Dubai, UAE
Team Leader
Dubai, UAE
Warehouse Associate
, USA
CSR
Dubai, UAE
Officer, Safety & Security (Friday-Monday)(6:00pm-4:00am)
, USA
Shipping and Receiving Clerk (8:00am-4:30pm)
, USA