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Regional Equipment Solutions Leader

Trane Technologies
Bellevue, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

What you will do:

  • Ensures that quality standards are maintained, after an order is closed, for equipment installation process and functions required for execution and customer satisfaction, including new equipment, start-up and warranty service, and controls equipment.
  • Overall equipment installation responsibility for the following functions within the categories of new equipment, start-up and warranty service, and controls equipment: order validation, order entry, order follow up, customer inquiry, submittals, service coordination, building automation coordination, project management, technical support, claims, and resource allocations.
  • Responsible for achieving mission objectives regarding profit and resource goals.
  • Monitor, measure, and modify process and process measurements to effectively and efficiently meet customer needs.
  • Develops or works with team leaders/coaches to establish required skill sets, talents, and capabilities.
  • Interacts with sales to ensure smooth hand off of projects from the sales process.
  • Conducts annual performance appraisals.
  • Manages associate performance for effectiveness and efficiency in relation to customer service and center profitability.
  • Maintains quality standards by supervising and inspecting internal process compliance.
  • Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed.
  • Responsible for internal communications flow relative to the fulfillment process.
  • Responsible for keeping abreast of Trane products, product design, and requirements for installation as well as working knowledge of HVAC principles.
  • Reviews project measurements and monitors projects through warranty periods.
  • Flexibility to work outside normal work hours/weekends, as required.
  • What you will bring:
  • Bachelor’s degree or eight (8) years related experience and/or training.
  • Preferred experience and knowledge in order fulfillment associated with HVAC systems, building automation systems and turnkey projects.
  • Knowledgeable of Demand Flow Technology, order processing, and HVAC equipment.
  • Annual Base Salary Range or Hourly Base Pay Range:
  • $147,000.00 - $292,179.99
  • Compensation Type:
  • Salary
  • Incentive Eligible:
  • Yes
  • Sales Commission Eligible:
  • No
  • Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
  • Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
  • 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
  • Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations
  • Safety Sensitive Role:
  • The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
  • We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Qualifications

  • Bachelor’s degree or eight (8) years related experience and/or training.

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