Records, Registration and Systems Support Analyst
Role Overview
Provides advanced student support in registration, fee assessment, and student records, as well as administrative support to faculties and schools.
Handles system configuration and administrative work related to registration, degree completion, and student records.
Helps plan and develop technical resources and translate business requirements into implementation plans.
Key Skills for This Role
Full Job Posting
Role overview
Provides advanced student support in registration, fee assessment, and student records, as well as administrative support to faculties and schools.
Handles system configuration and administrative work related to registration, degree completion, and student records.
Helps plan and develop technical resources and translate business requirements into implementation plans.
Responsibilities
- Review and edit business requirements and processes; update project managers and client groups.
- Research, develop detailed queries, and address information system changes and process improvements.
- Recommend system and business process improvements.
- Track, report, and resolve issues in a timely manner.
- Develop and coordinate training content and support training delivery.
- Provide user support and third-level help desk support.
- Support fee assessments, advising parameters, registration, grade rosters, course catalog, timetabling, graduation applications, degree completion, and diploma production.
Required education
- Three-year community college diploma or three-year bachelor’s degree, or equivalent.
- Trade certification, qualification, or ongoing learning to stay current with technology or emerging fields.
Workplace and schedule
- The position is on-site in Kingston, Ontario.
- Permanent continuing position; 35 hours per week, Monday to Friday.
Salary
- Salary range is $62,142 to $75,772 per year.
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