Records, Registration and Systems Support Analyst

Position details

Role overview and duties

• Provide advanced student support in registration, fee assessment, and student records, and administrative assistance to faculties and schools.
• Maintain student records; configure and audit fee assessments; set academic advising parameters; and support registration and grade roster activities.
• Manage the course catalog, produce T2202 forms, assist with timetabling, process graduation applications, facilitate degree completion, and oversee diploma production for convocation.
• Plan, design, and develop technical resources; translate business requirements into implementation plans with clients and team members.
• Review business requirements and processes, conduct research and detailed queries, and address information systems changes and process improvements.
• Recommend system and process improvements; track, report, and resolve issues; coordinate and develop training content; provide user and third-level help desk support.

Required education and experience

• Three-year community college diploma or three-year bachelor’s degree, or equivalent.
• Trade certification, qualification, or ongoing learning to remain current with technology changes or emerging fields.
• The excerpt states more than 3 years of experience but ends before specifying the complete experience requirement.

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