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indeed

Records, Registration and Systems Support Analyst

Queen's University
Kingston, CAN
Onsite
$62,142 to $75,772.
Discovered 1 weeks ago
Student records managementStudent registration processesFee assessment and auditingInformation systems supportBusiness requirements analysisBusiness process improvement

Full Job Posting

Role overview

Provides advanced support for student registration, fee assessment, and records, plus administrative assistance to university faculties and schools.

Combines student-records administration and system configuration with technical-resource planning, business requirements, and process improvement.

Student records and systems duties

  • Maintain student records; configure and audit fee assessments; set up academic advising parameters; and support registration and grade-roster activities.
  • Manage the course catalog, produce T2202 forms, assist with timetabling, process graduation applications, and facilitate degree completion.
  • Oversee diploma production for convocation.
  • Plan and develop technical resources and translate business requirements into implementation plans with clients and team members.
  • Research, develop queries, address information-system changes, and recommend business-process improvements.
  • Track and resolve issues, communicate project progress, coordinate training, and provide user and third-level help desk support.

Education and experience

  • Three-year Community College Diploma or three-year Bachelor Degree, or equivalent.
  • Requires trade certification, qualification, or ongoing learning to keep current with technology changes or emerging fields.
  • The source indicates more than three years of experience; the detailed experience requirements are truncated.

Workplace

  • The posting explicitly states that the position is on-site in Kingston, Ontario, Canada.

Schedule and employment

  • Permanent (Continuing) position.
  • 35 hours per week, Monday to Friday.

Compensation

  • Annual salary range: $62,142 to $75,772.

Position details

Support Staff position in Student Records & Services.

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