Records, Registration and Systems Support Analyst

Role overview

Responsibilities

• Review and edit business requirements and processes, and provide regular updates to project managers and client groups.
• Conduct research, develop detailed queries, and address information systems changes and business process improvements.
• Recommend system and business process improvements.
• Identify, track, report, and resolve issues in a timely manner.
• Coordinate and develop training content, and support training coordination or delivery.
• Provide user support and third-level help desk support.
• Maintain student records; configure and audit fee assessments; set up academic advising parameters; support registration and grade roster activities.
• Manage the course catalog, produce T2202 forms, assist with timetabling, process applications to graduate, facilitate degree completion, and oversee diploma production for convocation.

Required education and experience

• A three-year Community College Diploma or three-year Bachelor's degree, or equivalent.
• Trade certification, qualification, or ongoing learning to remain current with technology changes or emerging fields.
• The visible Required Experience text states more than 3 years; the remainder of that requirement is cut off in the provided source.

Location and schedule

• The posting identifies the position as on-site in Kingston, Ontario, Canada.
• Permanent (continuing) position; 35 hours per week, Monday to Friday.

Salary

• Salary range is $62,142 to $75,772 per year.