Receptionist (UAE National)

About the role

Salary

• Salary is AED 15,000–17,000 per month.

Qualifications and experience

• Previous experience in a receptionist, front-of-house, client-services, facilities-support, or similar customer-facing role is preferred.
• Professional-services experience is highly desirable.
• Excellent interpersonal, verbal, and written communication skills; strong customer-service and client-facing manner.
• Highly organised, with time-management skills and attention to detail; able to manage competing priorities and deadlines.
• Confident working independently in a fast-paced, high-pressure environment and able to remain calm and efficient.
• Proactive team player with initiative; enthusiastic, flexible, solutions-focused, and professional in presentation.
• Good working knowledge of Microsoft Office and standard IT applications.
• Able to build relationships and communicate with clients, colleagues, suppliers, and third-party service providers.

Key responsibilities

• Welcome clients, visitors, and employees in line with client-service standards; handle telephone and intercom enquiries professionally.
• Manage meeting-room bookings, visitor badges, parking, catering, room setup, layouts, and AV equipment.
• Maintain reception, meeting rooms, hospitality suites, and other client-facing areas to a high standard.
• Coordinate refreshments with external catering providers and manage visitor and security access passes with external security providers.
• Monitor, order, store, and distribute stationery and supplies; manage incoming and outgoing post and mail processing.
• Support office moves and other facilities activities, collaborate with internal teams and providers, and maintain customer care.
• Support service levels and KPIs, follow health and safety procedures, and provide additional administrative and facilities support as required.

Location

• The role is based in Dubai, UAE.