Receptionist - Russian Speaker
Role Overview
Receptionist role on a luxury wellness and hospitality team.
First point of contact for guests, supporting smooth arrivals, accurate reservations, and attentive service.
Key Skills for This Role
Full Job Posting
About the role
Receptionist role on a luxury wellness and hospitality team.
First point of contact for guests, supporting smooth arrivals, accurate reservations, and attentive service.
Key responsibilities
- Welcome guests and manage check-in and check-out.
- Handle reservations, telephone calls, emails, and guest enquiries.
- Explain treatments, facilities, packages, and services.
- Coordinate bookings and guest requests with Spa, Banya, and Restaurant teams.
- Process payments and maintain confidential guest records.
- Respond to feedback, escalate concerns when necessary, and keep the reception area tidy and organized.
- Uphold company grooming standards.
Requirements
- Fluent spoken Russian and English.
- Previous reception, guest relations, or front office experience; luxury spa, hotel, or hospitality experience is preferred.
- Strong communication, organization, and customer service skills.
- Confidence with reservation systems and basic computer applications.
- Professional presentation and a calm, positive approach.
- Flexibility to work shifts, weekends, and public holidays.
- Dubai-based candidates available to join immediately are preferred.
Pay
- AED 6,999–7,000 per month.
Workplace
- In-person work in Dubai.
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