Receptionist (Medical Center)

Arabic & English (Female Only)

• **Patient and visitor management:** Greet patients and visitors professionally in person and on the phone, answer inquiries, and provide direction.
• **Appointment scheduling:** Schedule, confirm, and reschedule patient appointments, and manage provider schedules efficiently.
• **Administrative and clerical tasks:** Perform general office duties such as filing, scanning, copying, and handling mail and faxes.
• **Patient record management:** Update and maintain patient records, ensuring confidentiality and HIPAA compliance. This also includes assisting patients with paperwork and medical forms.
• **Financial administration:** Verify insurance eligibility, collect co-pays and other patient fees, and process payments.
• **Communication and coordination:** Answer and direct phone calls, coordinate with medical staff, and act as a liaison between patients and healthcare providers.
• **Front desk operations:** Maintain a clean, organized, and welcoming reception area.

Job Type: Full-time