Receptionist
Role Overview
The Receptionist is the first point of contact for visitors and clients and reports to the Manager, Personal Insurance.
The role is based onsite in the Hamilton office, Monday to Friday.
Key Skills for This Role
Full Job Posting
Role overview
The Receptionist is the first point of contact for visitors and clients and reports to the Manager, Personal Insurance.
The role is based onsite in the Hamilton office, Monday to Friday.
Responsibilities
- Greet walk-in clients and prospects courteously and professionally.
- Answer, screen, and forward incoming phone calls promptly.
- Prepare, receive, and distribute incoming mail.
- Maintain supplies and front-office manuals.
- Receive and process client payments.
- Manage incoming faxes and email inquiries.
- Retrieve and scan policy documents and provide administrative support to other departments as needed.
- Perform other duties as assigned.
What the role requires
- Previous reception experience is an asset.
- Strong customer service and a caring attitude.
- Sound judgment, ethics, and integrity.
- Strong organizational skills and attention to detail.
- Ability to prioritize and adapt in a fast-paced work environment.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- High school diploma or equivalent; post-secondary education is an asset.
Compensation
- Expected base salary range is $35,300–$47,900; the posting does not specify a compensation cadence.
Benefits
- Benefits include a comprehensive plan from day one, a company-matched retirement savings plan, company-paid training and development courses, and community involvement.
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