Receptionist & Customer Experience Coordinator - Arabic and English Speaking (Required)
Receptionist & Customer Experience Coordinator The Nail Lodge – Abu Dhabi, Al Reem Island The Nail Lodge is looking for a friendly, professional, and customer-focused Receptionist to join our team.
Skills
About This Role
Receptionist & Customer Experience Coordinator
The Nail Lodge – Abu Dhabi, Al Reem Island
The Nail Lodge is looking for a friendly, professional, and customer-focused Receptionist to join our team.
This role is much more than a front desk position.
You will be responsible for ensuring our clients enjoy an exceptional experience from the moment they book an appointment until after they leave the salon.
Customer Experience
- Welcome clients warmly and create a premium salon experience.
- Manage the complete customer journey:
- Appointment booking and confirmations
- Client arrival and check-in
- Service coordination during the visit
- Checkout and payment
- Follow-up after the visit
- Handle customer feedback and complaints professionally.
- Build strong relationships with clients and encourage repeat visits.
Reception & Client Services
- Manage appointments, bookings, and walk-in clients.
- Answer phone calls, WhatsApp messages, and emails.
- Assist clients with inquiries about services, packages, memberships, and promotions.
- Maintain accurate client records and profiles.
Sales & Client Engagement
- Promote salon services, packages, memberships, and retail products.
- Encourage clients to follow The Nail Lodge on social media.
- Support clients in using the salon mobile application for bookings and services.
Daily Operations
- Monitor daily salon operations and service flow.
- Coordinate between clients and technicians.
- Ensure appointments run on time.
- Support smooth operations during busy periods.
- Monitor service materials and report shortages when required.
Hygiene & Salon Standards
- Ensure the reception and waiting areas are always clean and presentable.
- Support the team in maintaining high hygiene and sanitation standards.
Administration & Reporting
- Process payments and billing.
- Assist with daily reports and operational tracking.
- Support management with observations and recommendations to improve the customer experience.
Requirements
- Previous experience in a receptionist, customer service, salon, hospitality, or similar role.
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Comfortable using computer systems, booking platforms, and digital tools.
- Ability to work in a fast-paced environment.
Preferred Qualifications
- Arabic and English speaking (required).
- Experience in beauty, wellness, salon, or hospitality industries.
- Sales-oriented mindset and passion for customer service.
- Friendly, positive, and professional personality.
Location
The Nail Lodge – Al Reem Island, Abu Dhabi
If you are passionate about customer service and creating memorable experiences, we would love to hear from you.
Pay: AED3,500.00 - AED5,000.00 per month
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Use Autofill When You Apply
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
JOB HIRING: RECEPTIONIST & JUNIOR ACCOUNTANT
Renew & Revive Polyclinic · Dubai
URGENT JOB HIRING: RECEPTIONIST & JUNIOR ACCOUNTANT (WITH OWN VISA) We’re looking for someone honest, well-presented, and eager to grow. Experience is a plus, but a strong work ethic and positive attitude matter more. Th
Skills
2 days ago
Tailor Resume↗Tailor Resume ↗Receptionist & Admin
Abode International Immigration · Dubai
Qualifications Strong receptionist and front-desk skills, including Receptionist Duties and managing clients who will be HNIs and UHNIs Professional Phone Etiquette and clear, courteous Communication skills for handlin
Skills
2 days ago
Tailor Resume↗Tailor Resume ↗Receptionist & Administrative Assistant
Unispire Business Hub · Dubai
We are seeking a professional and organized Receptionist & Administrative Assistant to join our team in Dubai. The ideal candidate will be the first point of contact for our company and provide essential administrative s
Skills
1 weeks ago
Tailor Resume↗Tailor Resume ↗Receptionist & Real Estate Coordinator
Tasreea Business Center Services · Abu Dhabi
We are seeking a professional and organized Receptionist & Real Estate Coordinator with previous experience in the real estate sector. The ideal candidate should have worked in a real estate company, property management
Skills
1 weeks ago
Tailor Resume↗Tailor Resume ↗Receptionist & social media marketing coordinator
HAMZAFIED Beauty Salon · Al Barsha
ROLE: Receptionist & Digital Marketing Coordinator RECEPTION & CLIENT CARE Answer phone calls and respond to WhatsApp inquiries Greet clients, manage bookings, and handle walk-ins Process payments and maintain the cas
Skills
2 weeks ago
Tailor Resume↗Tailor Resume ↗Receptionist & Administration Assistant - UAE National
International Schools Partnership Limited · Abu Dhabi
Job Description Main Responsibilities: Provision of high-quality reception service including the efficient and courteous management of incoming telephone calls and visitors in line with the school guidelines Communicat
Skills
2 weeks ago
Tailor Resume↗Tailor Resume ↗Receptionist & Admin-Emirati National Only (Female)
Confidential Company · Ajman
Responsible for front desk management, administrative tasks, and communication; requires organizational skills, proficiency in MS Office, and a positive attitude.
Skills
2 weeks ago
Tailor Resume↗Tailor Resume ↗MEDICALRECEPTIONIST & CUSTOMER SERVICE
INFINITY HCMC · Al-Ayn
Job Summary We are seeking a dedicated and compassionate Medical Receptionist / Customer Service Representative to join our healthcare team. The ideal candidate will serve as the first point of contact for patients and v
Skills
4 weeks ago
Tailor Resume↗Tailor Resume ↗Receptionist & Office Support
Transguard Workforce Solutions · Abu Dhabi
Transguard Workforce Solutions is a leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integr
Skills
1 months ago
Tailor Resume↗Tailor Resume ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required