Receptionist & Administration Assistant - UAE National

Job Description

• ****Main Responsibilities:****
• Provision of high-quality reception service including the efficient and courteous management of incoming telephone calls and visitors in line with the school guidelines
• Communicates with parents regarding all aspects of school life including but not limited to receiving and passing on information, between parents and teachers, calling parents to ascertain reasons for pupils’ absence
• Ensures that all visitors sign in and take a visitor badge where necessary.
• Control visitor access to the school
• Assists with all admissions related tasks, including preparations for and assistance at open mornings, taking calls and recording details of enquiries from prospective new families.
• Maintains and updates school information, records and databases.
• Receives, sorts and distributes all packages, deliveries and mail.
• Ensures that the reception area is kept smart and tidy and that noticeboards are kept up-to date
• Ensuring marketing material is replenished daily
• Maintains daily student attendance and communicates with teachers to ensure completion of records.
• Communicates with parents for student attendance on daily basis
• Responds to parents’ requests regarding letter requests, access to online student portals, etc.
• Maintain and update all administrative and information systems and processes as required, including retrieving and collating information to ensure delivery of an efficient reception and administrative service
• Deputize for absent colleagues as part of the office administrative team
• Assist with student first aid and welfare matters
• Attend appropriate Professional Development Courses
• Initiate to improve the front office environment
• Assist with Open Days, Prize Giving and other school functions and events
• ****Health and Safety****
• Emphasizes the importance of safety in all areas of the curriculum, communicating to the pupils the importance of a responsible attitude towards personal safety, the safety of others and respect for Aspen Heights British School’s property and equipment
• Safeguard Aspen students
• Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities
• Assist in implementing all policies and rules governing student life and conduct
• Ensure that, all the necessary health and safety rules and procedures are being followed
• Maintain an awareness of all the health and safety measures to be taken when in school

ISP Principles

ISP Commitment to Safeguarding Principles