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Receptionist

INFINITY HEALTH CARE MEDICAL CENTERAl Ain, UAE1 weeks agoEntry
Entry

Skills

Customer ServiceCustomer Support SpecialistProblem Solving

About This Role

Overview

  • To be aware of Infinity Health Care Medical Center policies, mission, vision, and regulations.
  • To answer phones calls promptly and accurately at reception of the clinic and provide necessary information to callers.
  • To inquire and update knowledge about available of services offered by the clinic.
  • To give appointments to the patients on telephone and send the patients for treatment as per appointments.
  • To maintain daily appointment record.
  • To provide information to the Patients about available services or any other matter, time to time.
  • Meet with the manager on regular basis to report problems and to seek his advises to address the problem.
  • To inform manager, in case of any emergency or incident in the clinic which needs urgent attention.
  • To help with filing, as and when required on the instruction of manager.
  • To charge the patient on cash/insurance card and maintain the record.
  • To perform any other assignment related to the job and assigned by the immediate supervisor.

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