Receptionist

Job Summary

Key Responsibilities

• Welcome and assist patients and visitors in a professional and friendly manner.
• Schedule, confirm, and manage appointments for dermatology and aesthetic services.
• Register patients and maintain accurate patient records.
• Answer telephone calls, emails, and inquiries regarding clinic services.
• Coordinate with dermatologists, nurses, and other healthcare staff to ensure smooth patient flow.
• Handle patient check-in and check-out procedures.
• Process payments, issue receipts, and maintain daily cash records when required.
• Verify insurance information and assist patients with insurance-related inquiries.
• Maintain confidentiality of patient information and medical records.
• Ensure the reception area is clean, organized, and presentable at all times.
• Assist with administrative and clerical duties as assigned.

Qualifications & Requirements

• Arabic nationality or native Arabic speaker preferred.
• Minimum **2 yea**rs **of experience** as a Receptionist, Customer Service Representative, or Front Desk Officer, preferably in a medical center, dermatology clinic, or healthcare facility.
• High school diploma or equivalent; additional administrative qualifications are an advantage.
• Excellent communication skills in **Arabic and English** (spoken and written).
• Proficiency in Microsoft Office applications and clinic management systems.
• Strong organizational and multitasking skills.
• Professional appearance and customer-focused attitude.

Skills

• Patient scheduling and appointment management
• Customer service and communication
• Medical reception and front desk operations
• Insurance coordination
• Data entry and record management
• Telephone etiquette
• Time management and teamwork