Reception - Emiratization
Role Overview
Serves as the first point of contact for visitors, clients, and employees, providing a professional and welcoming experience.
Manages front-desk operations, communications, meeting arrangements, and administrative support.
Key Skills for This Role
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Role purpose
Serves as the first point of contact for visitors, clients, and employees, providing a professional and welcoming experience.
Manages front-desk operations, communications, meeting arrangements, and administrative support.
Front desk and communication
- Welcome, register, and direct visitors; coordinate visitor access and issue passes under company security procedures.
- Keep the reception area organized and presentable.
- Answer, screen, and direct calls; take messages and respond to general inquiries.
- Manage emails, courier deliveries, incoming and outgoing correspondence, and mail distribution.
Administration and coordination
- Coordinate meetings, appointments, and conference-room bookings; prepare meeting rooms and refreshments when needed.
- Maintain records, filing systems, and documentation; assist with document preparation, data entry, photocopying, scanning, and filing.
- Coordinate with facilities, security, and service providers; monitor supplies and request replenishment.
- Support events, internal activities, and HR and Administration onboarding and employee support.
Service and compliance
- Provide professional service to internal and external stakeholders, handle inquiries, and escalate concerns or complaints.
- Follow company policies and applicable health, safety, and security regulations; maintain confidentiality of company, employee, and visitor information.
Qualifications and experience
- Diploma or bachelor's degree in Business Administration, Hospitality, Communications, or a related field.
- Fresh graduates are encouraged to apply.
- Previous reception, customer-service, front-office, administration, or hospitality experience is advantageous.
- Proficiency in Word, Excel, Outlook, and PowerPoint.
About Arada
Arada develops communities focused on healthier, happier, and more meaningful lives, with an emphasis on customer experience and sustainability.
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