Quality Control Supervisor
Role Overview
The Quality Control Supervisor leads Quality Control activities across all manufacturing operations.
This position supervises Quality Inspectors, the CMM Programmer, and the Calibration Technician and is accountable for effective inspection, product release, first article inspection, customer certification, and calibration controls.
The role establishes priorities, develops team capability, supports production flow, and ensures products and records meet applicable drawings, specifications, customer requirements, and quality standards.
The supervisor also serves as the department subject matter expert for dimensional inspection and geometric dimensioning and tolerancing (GD&T).
Full Job Posting
Job Summary
The Quality Control Supervisor leads Quality Control activities across all manufacturing operations. This position supervises Quality Inspectors, the CMM Programmer, and the Calibration Technician and is accountable for effective inspection, product release, first article inspection, customer certification, and calibration controls. The role establishes priorities, develops team capability, supports production flow, and ensures products and records meet applicable drawings, specifications, customer requirements, and quality standards.
The supervisor also serves as the department subject matter expert for dimensional inspection and geometric dimensioning and tolerancing (GD&T).
Essential Functions and Responsibilities
Lead, coach, schedule, and develop Quality Control personnel while aligning resources and priorities with production and customer needs.
Oversee incoming, in-process, final, and first article inspection activities and ensure timely, accurate product release across all manufacturing operations.
Serve as the Quality Control subject matter expert for GD&T, blueprint interpretation, dimensional inspection, metrology, and inspection-method selection.
Provide direction for CMM programming, program validation, inspection planning, and measurement-system capability.
Own the preparation and approval of FAIRs and the timely, accurate completion of customer certifications and supporting quality documentation.
Own calibration controls for inspection, measuring, and test equipment, including compliance, traceability, availability, records, and response to out-of-tolerance conditions.
Coordinate containment and inspection support for nonconforming material, corrective actions, product issues, and internal or customer escapes.
Improve inspection performance by reducing queue time, backlog, repeat work, and documentation errors through standardization, workload management, automation, and team development.
Evaluate inspection plans and drawing requirements to eliminate redundant or non-value-added inspection and partner with Engineering to update requirements when recurring approved deviations indicate the drawing or specification should be revised.
Maintain compliance with the Quality Management System and applicable ISO 9001, AS9100, customer, and regulatory requirements.
Direction Exercised
Direct supervision of Quality Inspectors, CMM Programmer, and Calibration Technician.
Key Performance Indicators
Inspection turnaround time, on-time completion, queue, and backlog.
FAIR completion and customer certification accuracy and timeliness.
Calibration compliance and equipment availability.
First-pass inspection yield and Quality Control escape rate.
CMM program and inspection-method readiness.
Education and Experience
- Associate degree in Engineering, Quality, Manufacturing, Metrology, or a related technical discipline required; Bachelor's degree preferred. Equivalent directly relevant experience may be considered.
- Minimum of 5 years of progressive experience in quality control, dimensional inspection, metrology, or manufacturing quality, including at least 2 years of supervisory or technical team leadership experience.
- Experience leading inspection operations, product release, FAIRs, customer certifications, calibration controls, and nonconforming material activities in a manufacturing environment.
- Experience in aerospace, defense, semiconductor, high-purity, or another highly regulated manufacturing environment preferred.
- Required Knowledge and Skills
- Practical knowledge of GD&T (and ASME Y14.5), with the ability to interpret complex drawings and translate requirements into effective inspection methods.
- Advanced blueprint reading and dimensional inspection capability with strong knowledge of metrology, measurement-system capability, traceability, gage selection, and measurement uncertainty.
- Working knowledge FAIR preparation, AS9102, calibration systems, ISO 9001, and AS9100.
- Strong leadership, communication, analytical, organizational, prioritization, problem-solving, and cross-functional collaboration skills.
- Ability to use applicable ERP, quality, calibration, document-control, and Microsoft Office systems.
- ASQ quality certification, formal GD&T training or certification, or relevant metrology, some CMM programming, or calibration training.
- Work Environment and Travel
- Office-based position with regular interaction in inspection and manufacturing areas. The employee must be able to review technical drawings and inspection records, use standard computer systems and office equipment, communicate clearly, and move within office and manufacturing environments. Travel is very limited, if any.
- Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
- Total Rewards
- Benefits Package
- Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/
- IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.
- Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
Required Knowledge and Skills
Practical knowledge of GD&T (and ASME Y14.5), with the ability to interpret complex drawings and translate requirements into effective inspection methods.
Advanced blueprint reading and dimensional inspection capability with strong knowledge of metrology, measurement-system capability, traceability, gage selection, and measurement uncertainty.
Working knowledge FAIR preparation, AS9102, calibration systems, ISO 9001, and AS9100.
Strong leadership, communication, analytical, organizational, prioritization, problem-solving, and cross-functional collaboration skills.
Ability to use applicable ERP, quality, calibration, document-control, and Microsoft Office systems.
Preferred Qualifications
- ASQ quality certification, formal GD&T training or certification, or relevant metrology, some CMM programming, or calibration training.
Work Environment and Travel
Office-based position with regular interaction in inspection and manufacturing areas. The employee must be able to review technical drawings and inspection records, use standard computer systems and office equipment, communicate clearly, and move within office and manufacturing environments. Travel is very limited, if any.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
Total Rewards
Benefits Package
Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/
IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
About IDEX Corporation
Global industrial leader developing highly engineered components and solutions.
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