Quality Continuous Improvement Manager

Role overview

Quality and food safety leadership

• Lead and mentor on-shift Quality professionals and provide ongoing bakery quality and food safety support.
• Train employees in food safety and quality practices and collaborate with R&D, Sanitation, Engineering, and Maintenance.
• Lead hazard analyses, develop and maintain HACCP plans, and conduct verification and validation activities.
• Review records, including CCP documentation, and serve as the Preventive Controls Qualified Individual.
• Conduct inspections and audits, enforce GMPs, and lead root cause analysis and corrective and preventive actions.
• Oversee environmental monitoring, process checks, CCP verification, finished-product checks, and follow-up on deviations.
• Manage traceability checks, mock recalls, allergen controls, complaints, supplier quality, and equipment calibration.
• Prepare and lead audits, collaborate on product specifications, oversee pest control and sanitation programs, and manage quality testing supplies.
• Provide coverage for Bakery Leadership positions during vacations.

Candidate qualifications

• A postgraduate degree in a relevant field, such as Food Science, is required.
• At least five years of QA experience in food manufacturing is required.
• Strong knowledge of GFSI standards, HACCP, Preventive Controls, and Quality Systems is required; BRC is preferred.
• Microsoft Office proficiency is required; SAP is preferred.
• Leadership, collaboration, analytical, and organizational capabilities are required.
• Excellent oral and written English skills and clear, accurate documentation are required.
• Candidates must be able to multitask and thrive in a fast-paced production environment.
• Willingness to work flexible afternoon, night, and weekend shifts is required.

Work environment

• The role works with bakery production and quality operations, including inspections, process checks, and on-shift team oversight.
• Flexible shifts may include afternoons, nights, and weekends.

Benefits

• Tuition reimbursement and bonus eligibility.
• Health and dental benefits, group RRSP matching, and discount programs.

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