Public Safety Manager, Tech Refresh Projects

Role overview

Project delivery

• Coordinate with enterprise architects, project managers, infrastructure leads, vendors, and other partners throughout the 9-1-1 implementation lifecycle.
• Plan responses to emerging threats with cybersecurity teams and execute action plans.
• Coordinate IT audits, documentation, testing, remediation plans, and remediation work.
• Manage project scope, approach, staffing, budget, schedule, effort, cost estimates, risks, and issues.
• Create project charters, scope statements, status reports, logs, communication plans, and other project deliverables.
• Direct implementation and development lifecycles, track infrastructure solutions, and monitor team deliverables.
• Manage staff and consultant teams, vendor relationships, RFP and contract work, and adherence to PMO methodology.
• Review technical, user experience, architecture, testing, and implementation artifacts.
• Develop training and future support plans; close out projects and transfer artifacts and knowledge to agency staff.
• Report project status, address client concerns, resolve or escalate issues, and support PMO operations and process improvement.

Minimum qualifications

• Qualify through one of the stated paths: a relevant bachelor’s degree plus four years of related full-time experience; a relevant associate degree plus six years; a bachelor’s degree plus eight years; or equivalent education and experience.

Preferred skills and experience

• Preferred: PMP certification; 8+ years managing end-to-end IT or application projects; 5+ years of vendor management.
• Radio or logging and recording infrastructure is preferred within the stated project experience, though other refresh projects may qualify.
• Preferred experience includes enterprise IT programs, mission-critical projects, work breakdown structures, planning, and project-management software such as Microsoft Project.
• Preferred strengths include negotiation, conflict management, presentations, public speaking, leadership, organization, systems thinking, communication, and relationship building.
• Experience with City of New York agencies is preferred.

Hours and shift

• Day hours are listed; due to 24/7 operational needs, shifts may include weekends, nights, or evenings.

Compensation

• Salary range is USD 75,000–137,500 yearly.

Workplace

• Work location is Brooklyn, New York. The posting does not specify a remote, hybrid, or onsite policy.

Application notes

• Applicants with other civil-service titles who meet preferred requirements may also submit a resume.