Operations & Marketing Coordinator

Role overview

Operations and facilities

• Coordinate preventive and corrective maintenance, monitor requests, inspect offices and shared areas, track schedules and service contracts, and coordinate repairs and upgrades.
• Coordinate building management, cleaning, maintenance, security, IT, telecommunications, and office-equipment providers; monitor service quality and maintain contractor records.
• Liaise with external IT support, coordinate troubleshooting, monitor internet, telephone, Wi-Fi and telecom services, track assets, and coordinate technology and workstation needs.
• Manage procurement requests, office-supply and equipment inventory, replenishment, supplier quotations, purchasing support, and cost-control initiatives.
• Prepare weekly operations, maintenance, vendor, inventory, and asset reports; recommend operational improvements.
• Monitor compliance with procedures, legal and regulatory obligations, deadlines, SOPs, health, safety, and facility requirements; maintain records and improve processes.

Marketing and community engagement

• Manage digital presence across LinkedIn, Google Business Profile, the company website, email platforms, online directories, and commercial property listings.
• Plan and publish content, monitor engagement, update business information, and maintain brand consistency.
• Develop brochures, presentations, announcements, availability updates, event promotions, newsletters, digital materials, and promotional campaigns.
• Coordinate email and LinkedIn campaigns, digital advertising support, community outreach, corporate awareness, and promotion of business-center services.
• Coordinate networking events, corporate breakfasts, seminars, tenant activities, open houses, industry networking, and partnership initiatives.
• Monitor social growth and engagement, website traffic, campaign results, lead generation, inquiry sources, and marketing ROI; prepare monthly reports and recommendations.

Process development and documentation

• Develop, implement, and maintain SOPs; document workflows, service standards, and administrative procedures.
• Create and update process manuals, checklists, templates, forms, and a repository of operational policies and supporting documents.
• Review processes and support best practices for customer service, facilities, administration, and business-center operations.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Operations Management, or a related discipline.
• Two to four years of experience in business-center operations coordination, marketing coordination, facilities management, or commercial real estate administration.
• Experience in Dubai is preferred.
• Skills include facilities and vendor coordination, project coordination, procurement, inventory, reporting, process improvement, digital and email marketing, social media, content, branding, events, and marketing analytics.
• Technical skills include Microsoft Office Suite, Google Workspace, Canva, LinkedIn Business, CRM systems, website content management systems, and basic graphic design tools.

Pay

• Pay is AED 5,500–6,000 per month.

Work location

• Work location is in person.