Public Area Attendant

Overview

Essential Functions

• Keep the lobby and restrooms neat, clean and well supplied.
• Spot clean all furniture and keep it in its proper place.
• Offer assistance to any guest in a courteous and friendly manner.
• Maintain a neat and clean personal appearance.
• Maintain all equipment and supplies and use them in a proper manner.
• Fold towels for restrooms.
• Respond properly in any hotel emergency or safety situation.
• Complete any project assigned by management and staff.
• Fill all wet products in both men's and women's locker rooms daily
• Roll bath towels and place on towel credenza and ensure it is replenished through out the day
• Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas.
• Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble and brass. Cleans and shampoos carpet. Vacuums hallways and offices.
• Removes trash from designated areas and disposes trash in a central area
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper.
• Gives assistance to Guest Room Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times
• Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately
• Reports any damages/repairs/maintenance needs
• Reports to your managers anything or anyone suspicious and a Health and Safety hazard
• Carries out any other cleaning duties as specified by your manager
• Works harmoniously and professionally with co-workers and hotel employees