Property Manager
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Key skills for this role
About the Role
KEY DUTIES AND RESPONSIBILITIES: Ensure smooth operations of all properties under management, including residential and commercial units. Develop and implement standard operating procedures (SOPs) to streamline property management processes.
Key Skills for This Role
Full Job Posting
Key Duties And Responsibilities
- Ensure smooth operations of all properties under management, including residential and commercial units.
- Develop and implement standard operating procedures (SOPs) to streamline property management processes.
- Conduct regular property inspections to assess condition and identify necessary repairs or improvements.
- Coordinate with maintenance staff, contractors, and vendors to ensure prompt resolution of issues and efficient property maintenance.
- Oversee budgeting and financial management for property operations, including expense tracking, rent collection, and budget forecasting.
- Monitor and enforce compliance with applicable laws, regulations, and property policies.
- Negotiate and manage contracts with tenants, suppliers, service providers, and other stakeholders.
- Draft, review, and modify lease agreements, vendor contracts, and other legal documents related to property management.
- Maintain a comprehensive database of contracts, ensuring accuracy, completeness, and timely renewals.
- Monitor and enforce contract terms and obligations, taking appropriate action when necessary.
- Collaborate with legal counsel when needed to address legal matters related to property management contracts.
- Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner.
- Conduct tenant screenings, lease negotiations, and move-in/move-out processes in compliance with company policies and applicable laws.
- Develop and maintain positive relationships with tenants, fostering a high level of tenant satisfaction and retention.
- Implement strategies to proactively resolve tenant issues and ensure a positive living/working environment.
- Prepare regular reports on property performance, including occupancy rates, financial performance, maintenance activities, and tenant feedback.
- Maintain accurate and up-to-date records, including lease agreements, insurance policies, inspection reports, and other property-related documents.
- Assist in the preparation of annual budgets, financial statements, and other financial reports.
- Uphold company values throughout business practices and utilise sound judgment in decision making.
- Any other additional duties as may be required by management based on needs of the business.
Work Experience
- Minimum of 5-7 years of experience in related role.
- Proven experience in property management, preferably in a supervisory or managerial role.
Educational Qualification
- Bachelor's degree in related field.
Skills And Behaviour Attributes
- Strong knowledge of property management principles, practices, and applicable laws/regulations.
- Excellent organisational and multitasking skills, with the ability to prioritise and meet deadlines.
- Exceptional written and verbal communication skills, including negotiation and conflict resolution abilities.
- Proficiency in property management software, Microsoft Office Suite, and other relevant tools.
- Familiarity with financial management and budgeting processes.
- Attention to detail and accuracy in documentation and record-keeping.
- Ability to work independently and collaboratively in a team environment.
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