Project Manager - (Salesforce) - UAE

Location

ConX Digital – Award-Winning Salesforce Partner

Project Manager

• to lead Salesforce projects end to end and ensure we consistently deliver the outcomes our clients trust us for.
• This role in a nutshell
• In this position, you will:
• Take ownership of
• end-to-end Salesforce project delivery
• – from kick-off to go-live and stabilisation.
• Be the primary day-to-day contact for our clients, keeping them informed, aligned and confident.
• Coordinate cross-functional ConX Digital teams (consultants, architects, developers, data, QA) across multiple clouds.
• Work closely with
• leadership and delivery leads
• to ensure projects land on time, on budget and on scope – while still doing the right thing for the customer.
• You’re the person who keeps everything moving, everyone aligned, and nothing dropped.
• How you’ll make an impact
• A typical quarter could include:
• Running multiple Salesforce implementations in parallel for clients across different industries and markets.
• Hosting regular steering committees and status calls, turning complexity into clear, simple updates.
• Working with Solution Architects to translate business requirements into deliverable phases and realistic plans.
• Managing risk, dependencies and change requests before they become issues.
• Supporting pre-sales by helping with estimates, delivery approaches and Statements of Work for new opportunities.
• Championing ConX Digital ways of working, tools and templates to keep projects consistent and scalable.
• Your work is what turns great solutions on paper into live, working reality for our clients.
• Key areas you’ll own

Project Delivery & Governance

• Build and manage detailed project plans covering scope, timelines, resourcing, budget and dependencies.
• Run project ceremonies (stand-ups, sprint planning, retros, RAID reviews, steering meetings) using Agile or hybrid approaches.
• Keep documentation up to date – status reports, RAID logs, change requests, decisions and sign-offs.
• Ensure projects are delivered in line with ConX Digital best practices, client standards and Salesforce guidelines.

Client & Stakeholder Management

• Act as the
• main point of contact
• for day-to-day communication with client stakeholders.
• Set clear expectations, agree ways of working and ensure everyone knows who is doing what and by when.
• Facilitate workshops and working sessions with business and technical teams.
• Handle difficult conversations with calm and clarity when scope, timelines or priorities need to shift.

Team Coordination

• Work closely with ConX Digital consultants, architects, developers, data engineers, testers and analysts.
• Align workloads, clarify priorities and remove blockers so the team can deliver efficiently.
• Collaborate with nearshore/offshore ConX Digital team members where relevant.
• Support a positive, collaborative delivery culture that reflects ConX Digital values – innovation, integrity, customer-centricity and adaptability.

Quality, Risk & Continuous Improvement

• Spot delivery risks early and agree mitigation plans with internal and client stakeholders.
• Ensure testing, UAT, training and change management activities are planned and executed.
• Coordinate smooth handovers into support or client teams after go-live.
• Share lessons learned and help refine ConX Digital delivery frameworks, templates and playbooks over time.

Salesforce & Ecosystem Alignment

• Stay aligned with Solution Architects and Salesforce contacts on roadmap, dependencies and technical constraints.
• Understand the Salesforce clouds in scope (e.g. Sales, Service, Marketing, Data Cloud, Agentforce) well enough to plan and sequence delivery realistically.
• Support partner-led initiatives (e.g. joint programs with Salesforce) when they touch your projects.
• You’ll thrive in this role if you…
• Enjoy turning ambiguity into clear plans and next steps.
• Like working in a
• fast-growing, entrepreneurial
• environment where you can genuinely influence how things are done.
• Are comfortable juggling multiple projects and priorities without losing attention to detail.
• Can build trust quickly with both technical teams and senior business stakeholders.
• Communicate clearly – in meetings, over email, and in docs – especially when there’s pressure.
• Care about outcomes, not just outputs: you want projects to deliver real value, not just tick boxes.
• We’re flexible, but you’ll likely bring:
• Several years of experience managing
• technology or digital projects
• , ideally with Salesforce or similar CRM / cloud platforms.
• Proven track record delivering projects end-to-end in a consulting, agency or SI environment.
• Familiarity with both Agile (Scrum / Kanban) and more traditional project management approaches, and when to use which.
• Experience working with cross-functional teams – including architects, developers, QA and business SMEs.
• Confidence running client meetings, workshops and steering committees.
• Experience across GCC or regional projects is a plus; comfort working across cultures and time zones is important.
• Relevant certifications (e.g. Salesforce, PMP, Prince2, Scrum) are a plus but not mandatory if you have strong practical experience.
• What you’ll find at ConX Digital
• The chance to help deliver high-impact Salesforce programs for leading brands in the region.
• A delivery-led culture backed by experienced leaders and architects who understand what “good” looks like.
• A collaborative team that mixes boutique agility with serious Salesforce depth.
• Support for certifications, training and continuous learning in Salesforce, data and AI.
• A culture rooted in innovation, integrity, customer-centricity and giving back to the community.
• If you’re excited about leading Salesforce projects that actually get used and make a difference, we’d love to hear from you.