Project Manager – Retail Lending Programme (LOS, LMS & Collections)

Overview

• **Project Manager – Retail Lending Programme (LOS, LMS & Collections)**
• **Exp-12-14 Years**
• **Location -Dubai**
• **Domain-banking / financial services**
• **Notice Period:0- 30Days only**

Qualifications

• Bachelor’s degree in relevant field (Master’s / MBA preferred)
• 12–14 years of banking / financial services experience, with a strong project delivery track record
• Proven experience managing retail lending system implementations across origination, loan management and collections (e.g., Flowable, Newgen, FinnOne Neo, Nucleus, Intellect, Finacle, Pega, TCS BaNCS)
• PMP, PRINCE2 or equivalent certification; Agile / Scrum certification an advantage

Skills & Competencies

• End-to-end delivery management of large, multi-workstream banking technology / system implementation programmes
• Strong planning, scheduling and critical-path management (MS Project, Wrike, or similar)
• Budget, vendor and commercial management
• Governance, RAID and stakeholder reporting at senior / CXO level
• Working knowledge of LOS, LMS and collections platforms and integration patterns (REST / SOAP, APIs, data migration)
• Agile and waterfall / hybrid delivery

Role Overview

Planning & Delivery Management

• Develop and maintain the integrated project plan, WBS, schedule and critical path across the LOS, LMS and Collections workstreams
• Manage scope, milestones and deliverables across phased go-live waves (greenfield new book first, followed by legacy migration)
• Drive day-to-day delivery, sprint cadence and resource planning across business, IT and vendor teams
• Track and report progress, budget (CAPEX / OPEX) and QG gate readiness to programme leadership

Programme Scope

• Loan Origination System (LOS) migration from Newgen IBPS to Flowable — onboarding, application capture, STP journeys, credit decisioning, policy rules & BPMN approval workflow
• Loan Management System (LMS) migration from Nucleus LMS v3.3 to FinnOne Neo — servicing, repayment scheduling, accrual, GL / accounting, deferral, rescheduling, write-off & closure
• Collections migration from Intellect to FinnOne Neo — delinquency management, bucketing, dunning, collections workflow, allocation, field & tele-calling, promise-to-pay & legal / recovery
• KYC / AML, documentation & disbursement handoff to core banking
• Conventional (FinnOne Neo) and Islamic (Finacle 11.x — Murabaha, Ijara) retail lending products
• Integration across core banking, credit bureau, e-KYC, payments, GL, channels & dialer / collections tools

Governance & Stakeholder Management

• Act as the primary delivery interface between business, technology and vendors
• Run the programme governance rhythm — steering updates, status reporting and decision logs
• Manage stakeholder expectations across business, credit, operations, finance, collections and senior leadership
• Prepare QG gate artefacts and secure sign-offs

Risk, Issue & Dependency Management

• Own the programme RAID log; identify, track and mitigate risks and issues
• Manage cross-workstream and cross-platform dependencies (LOS, LMS, Collections, payments, channels, finance / GL)
• Escalate blockers with clear options and recommendations

Vendor & Commercial Management

• Manage multiple vendor deliveries against SOW, milestones and SLAs
• Oversee change requests, effort estimates and commercial approvals
• Verify vendor deliverables and quality (black-box verification)

Testing, Go-Live & Cutover

• Govern SIT, UAT and defect management through to QG sign-off
• Plan and manage go-live, cutover, data migration readiness and rollback across waves
• Lead hypercare and post-go-live stabilisation