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PROJECT MANAGER (IT/ELV)

UNITED SECURITY GROUP
Abu Dhabi, UAE
Full-time
Onsite
Discovered 3 weeks ago
Project planning and executionClient relationship managementEscalation managementStakeholder managementRisk managementChange management

Full Job Posting

Position overview

Own the planning, execution, delivery, and closure of assigned projects within agreed scope, schedule, quality standards, and budget.

Coordinate clients, internal teams, vendors, and senior management; manage client relationships, project issues, and escalations.

Project ownership and execution

  • Define objectives, scope, deliverables, timelines, milestones, and resource requirements; maintain project plans and execution schedules.
  • Monitor progress, deliverables, resources, dependencies, bottlenecks, and quality; take corrective action and drive timely project closure.
  • Coordinate technical, commercial, operations, procurement, support teams, subcontractors, suppliers, and other stakeholders.
  • Manage risks, issues, mitigation plans, contingency plans, change requests, and approval processes.
  • Lead client communications and review meetings; provide updates, manage expectations, document decisions, and resolve escalations.
  • Track project KPIs and action items; prepare reports and alert management to delays, cost impacts, resource constraints, and client concerns.
  • Monitor budgets, costs, and commercial performance; coordinate invoicing, variations, claims, and payment-related matters.
  • Ensure contractual, quality, compliance, policy, procedural, and regulatory requirements are met; drive corrective and preventive actions.
  • Lead and motivate teams, communicate responsibilities and priorities, resolve internal conflicts, and promote accountability.
  • Deliver project handover and closure and maintain client satisfaction.

Qualifications and experience

  • Bachelor's degree in Project Management, Engineering, Business Administration, or a related field.
  • 10+ years of relevant project management experience, preferably in a client-facing environment.
  • Proven experience managing projects from initiation through completion.
  • Strong experience in client management and escalation handling.
  • Experience coordinating multidisciplinary teams and external stakeholders.
  • Strong understanding of project planning, risk management, change management, and reporting.
  • PMP, PRINCE2, or equivalent project management certification is preferred.

Skills and competencies

  • Project planning and execution; client relationship management; escalation and conflict resolution.
  • Stakeholder management, leadership, team coordination, risk and issue management, and commercial awareness.
  • Negotiation, communication, problem-solving, decision-making, time and priority management, reporting, and documentation.
  • Ability to work under pressure and manage multiple priorities.

Performance measures and accountability

Measures include on-time delivery, performance within approved budget, client satisfaction, timely escalation closure, milestone achievement, quality, compliance, risk and change management, reporting, handover, and closure.

Accountable for overall project delivery and client satisfaction, including proactive risk identification and timely issue resolution.

Employment and work location

  • Job type: full-time.
  • Work location: in person.

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