Project Manager
Skills
About This Role
Overview
Role :-Project Manager
- Abu Dhabi - Onsite
Notice period - Immediate to 15 days
Project Initiation & Governance
- Support preparation and sign-off of Project Charter and Business Case
- Establish project governance structure and Steering Committee cadence
- Define stakeholder map, RACI, and escalation model
- Ensure alignment with IT PMO methodology and governance standards
Project Planning & Baseline Management
- Define and manage project scope and scope baseline
- Develop and maintain detailed project plan (milestones, dependencies, critical path)
- Resource planning and capacity coordination
- Establish and maintain cost baseline aligned with approved PRs
- Create and maintain Risk & Issue Register and Change Log
Project Execution & Delivery Management
- Manage day-to-day project execution activities
- Coordinate delivery across IT teams, business stakeholders, vendors, and third parties
- Track progress against plan, budget, and milestones
- Manage risks, issues, and dependencies, including timely escalation
- Ensure adherence to agreed delivery timelines and quality standards
Vendor & Third-Party Management
- Coordinate with system vendors, integrators, and external service providers
- Track vendor deliverables, milestones, and dependencies
- Review and validate vendor plans and delivery commitments
- Manage delivery risks arising from third-party dependencies
Testing & Go-Live Management
- Coordinate the planning and execution of SIT and UAT cycles, ensuring alignment across all technical and business teams.
- Manage automation and performance testing activities to validate system stability, scalability, and functionality.
- Monitor testing readiness, track defect progress to closure, and manage formal sign-off processes across stakeholders.
- Develop, coordinate, and control Go-Live and cutover plans, ensuring they align with the defined IT freeze windows.
- Facilitate Go-Live approvals by collaborating with IT leadership and business stakeholders to ensure readiness and compliance.
Reporting & Communication
- Prepare and submit regular Project Status Reports (weekly / monthly)
- Provide RAID status, financial tracking, and milestone reporting
- Prepare Steering Committee presentations and updates
- Support IT portfolio and senior management reporting requirements
Financial & Commercial Management
- Track project budget, burn rate, and forecast vs actuals
- Support PR, PO, and contract tracking related to project delivery
- Assist in extensions, renewals, or reallocation of managed services where required
Post Go-Live & Project Closure
- Coordinate post go-live support period as per project requirements
- Prepare and submit Post Implementation Review (PIR)
- Ensure completion of closure documentation and formal project closure
- Capture lessons learned and support audit readiness
Deliverables
- Key deliverables include, but are not limited to:
- Approved Project Charter and Project Plan
• Regular Project Status Reports
- RAID Logs and Change Logs
- Steering Committee updates
- Go-Live and Cutover Plan
- Post Implementation Review (PIR) and Closure Report
Roles & Responsibilities
- **Managed Service Provider**
- : Responsible for delivery of Project Management services as defined in this SOW
- **IT Lead / Sponsor**
- : Overall accountability, approvals, and strategic direction
- **Business Stakeholders**
- : Provide requirements, sign-offs, and business decisions
Service Model
- Services shall be provided on a
- managed service basis - MANDATORY
- Resources shall be experienced in
- CRMNext, AMBIT, ESB/APIC, RDBMS & IT systems - Any 2/3 MANDATORY skills.
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