Project & Change Lead - Data & AI Services

Role overview

Project delivery and change

• Lead onboarding projects for services, capabilities, and data domains; plan timelines, risks, dependencies, and stakeholder expectations.
• Coordinate cross-functional delivery and transition projects into operational service delivery.
• Drive stakeholder engagement, communications, readiness, workshops, training, and adoption.
• Coordinate decisions and priorities across workstreams, build alignment, and report status, risks, issues, and achievements.
• Develop procedures, service documentation, KPIs, and onboarding standards; improve efficiency and service quality.
• Capture lessons learned and mature the Data Shared Service Center through continuous improvement.

Accountabilities

• Successfully onboard new data objects and services into the Data Shared Service Center.
• Support high stakeholder adoption, effective change communication, and delivery within agreed scope, time, quality, and budget.
• Improve service consistency, transparency, governance, operational efficiency, and alignment with business objectives.
• Contribute to Damen’s broader Data & AI transformation strategy.

Organization context

Qualifications and experience

• Bachelor’s degree in business administration, organizational change, information management, data management, information systems, project management, or a related discipline.
• Hands-on professional with 4–7 years of experience.
• Experience in project management, project coordination, change management, or transformation; delivery across multiple stakeholders and workstreams.
• Experience in IT, shared services, digital transformation, data, or business operations and driving adoption of processes, systems, or services.
• Project management and change management certifications are preferred.
• Knowledge of project and change management approaches, stakeholder engagement, service onboarding, organizational adoption, and shared services operating models.
• Basic data governance and master data management knowledge is advantageous.

Skills and tools

• Project management, change management, stakeholder management, risk and dependency management, service onboarding and transition, and process improvement.
• Enterprise platforms may include SAP, Workday, Salesforce, ServiceNow, IFS, or similar; Microsoft 365 and reporting/dashboarding tools.
• Strong facilitation, communication, presentation, analytical, problem-solving, organizational, planning, and influencing skills.
• Professional proficiency in written and spoken English.