Programme Training Manager - NWL Trusts Finance Programme

Role overview

Programme delivery

• Lead end-user training planning, governance and delivery across Trusts and NWLPS.
• Maintain training schedules aligned to deployment waves; coordinate logistics, learner communications and classroom, virtual and blended delivery.
• Chair the Programme Training Working Group and coordinate delivery against strategy, standards, milestones and readiness criteria.
• Manage dependencies with system build, testing and go-live; resolve risks, resource constraints and scheduling conflicts.
• Provide readiness reporting, forecasts and specialist advice to programme boards and senior stakeholders.

Trainer and tester coordination

• Coordinate Train-the-Trainer and UAT tester training and arrange timely access to materials, training environments and programme updates.
• Support Trusts to nominate and confirm trainers and backups; monitor availability and escalate attendance risks.
• Coordinate UAT tester schedules and support tester onboarding.

Training materials

• Define required end-user materials, including presentations, quick reference guides and videos.
• Set and assure standards for localisation, approval, version control and publication of training materials across Trusts.
• Ensure training content remains accurate, accessible and aligned to approved processes.

About the Trust

Requirements

• Provide programme-wide leadership for ERP training governance, planning, assurance and coordinated delivery.
• Coordinate training across North West London Trusts and NWLPS and align plans to deployment waves.
• Work with programme boards, senior Trust leaders, PMO, Accenture, Trust Training Leads and operational teams.
• Resolve complex training, scheduling, resource and readiness challenges with significant autonomy.
• Support deployment of Oracle Fusion ERP and the Local Finance Shared Services Centre operating model.