Program Manager, CCB
Skills
About This Role
Overview
- Portfolio Governance: Establish and maintain governance frameworks to ensure all projects are aligned with enterprise strategy, architecture standards, and financial priorities.
- Value Stream Management: Align initiatives to defined value streams and track measurable outcomes through well-defined KPIs and OKRs, ensuring benefits are realized across business and technology domains
- Strategic Alignment: Assess and prioritize project proposals to ensure investments deliver measurable business value and support strategic goals, digital transformation efforts, and core business imperatives.
- Ad Hoc Management of Strategic Projects: Lead or support the execution and oversight of high-priority, strategic projects assigned by executive leadership, ensuring timely delivery and measurable outcomes.
- Governance Execution: Oversee end-to-end governance activities – from intake to closure- ensuring adherence to defined processes, timely reviews. And compliance with enterprise standards and approval gates
- Delivery Performance Monitoring: Track and report on portfolio performance using KPIs, dashboards, and scorecards to monitor progress, benefit realization, and overall portfolio health.
- Financial Oversight: Collaborate with Finance to manage budgets, forecast expenditures, and optimize resource allocation across business units and delivery streams.
- Risk and Dependency Management: Identify and manage cross-project dependencies, risks, and constraints to enable smooth and timely delivery.
- Stakeholder Engagement: Partner with business, technology, and governance teams to ensure transparency, alignment, and proactive communication throughout the delivery lifecycle.
- Portfolio Reporting: Consolidate and present portfolio insights to senior leadership and steering committees to support informed decision-making and delivery assurance.
- Continuous Improvement: Drive enhancements in portfolio management processes, tools, and methodologies to improve delivery efficiency and effectiveness.
- PMO Governance Participation: Support PMO governance activities including demand management, and business case reviews to ensure delivery discipline and compliance.
- Innovation Enablement: Contribute to the identification, evaluation, and analysis of innovative ideas and emerging technologies for potential enterprise adoption.
Experience
- and Qualification
- Bachelor’s degree in business administration, Information Technology, Finance, or related field (master’s degree or MBA preferred).
- Total experience of 15+ years
- Relevant experience in the Banking industry
- Professional certifications such as PMP, PgMP, Agile, SAFe, PRINCE2, or PMI-PfMP are highly desirable.
- Certification or formal training in Portfolio Management, Agile Delivery, or Enterprise Architecture is an advantage.
- Experience in managing a team size of 1-3 people
Skills
- Skilled in stakeholder management, communication, and presentation at executive levels.
- Ability to balance strategic oversight with operational detail.
- Proactive problem-solving, risk management, and decision-making abilities.
- Familiarity with agile, hybrid, and waterfall delivery models.
- High degree of organization, adaptability, and collaboration in a fast-paced environment.
- Excellent understanding of project and portfolio management tools (e.g., Clarity PPM, MS Project, Power BI, or similar).
- Strong analytical, financial modelling, and reporting skills to support data-driven decisions.
- Should have effective communication, decision-making, and modelling and analytical skills
- Strong thought-leadership and people leadership skills with a service delivery and entrepreneurial mindset
- Adept at Problem-solving, consensus building, solution realization across various stakeholders
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