Principle Program Manager, Amazon Now, MENA
Skills
About This Role
Description
- Imagine if you could help shape the future of online grocery shopping, and make it increasingly easier and better for customers to shop online.
- Amazon Now (A-Now) team is looking to for a business/product leader to drive A-Now design for a seamless customer shopping journey.
- This role will be a combination of product ownership and business strategy ownership to ensure customers in the region have the best grocery shopping experience when they order from Amazon.
- In this regard, the role is a blend of the following dimensions - business strategy, product development and management, program value assurance, operational excellence and entrepreneurship.
- What we're looking for A product leader who is equally comfortable defining a 2-year vision and rolling up their sleeves on execution detail — someone who can align Tech, Marketing, Category, and Finance behind a shared outcome, navigate ambiguity across three markets, and hold themselves accountable to business results, not just feature delivery.
- Key job responsibilities
- MENA A-Now plans to invest millions in coupons to acquire, engage and reward customers to drive basket-building missions. The goal is to improve cashback spend efficiency by reducing E%O from 18% to 10% by EOY through multiple initiatives including AI/ML that personalizes reward amounts at the individual customer level, minimizing overall reward spend while achieving a targeted OPS outcome.
- 2: Assortment Planning: Define and own the product vision for a dark store assortment planning system — one of the highest-leverage decisions in quick commerce, directly determining what customers can and cannot buy on Amazon Now. Working across Retail, A Now category, and Tech, you will build a framework that optimises the selection master at individual store level, balancing physical space constraints across temperature zones, demand signals from a multi-tier fulfilment network (Superstores, Rush Nodes, FBA), and SIC benchmark coverage across three MENA marketplaces. You will need to align stakeholders with competing priorities and drive decisions in ambiguous, fast-moving conditions
- Build an inventory health system/process which monitors inventory quality in Dark Stores and Hubs and accordingly shape supply levers (more downstream transfers) and demand levers (liquidation pricing) to reduce waste.
- This system is expected to reduce Expiry from \~9% GMS currently to
Basic Qualifications
- 7+ years of working cross functionally with tech and non-tech teams experience
- 7+ years of program or project management experience
- 7+ years of managing, analyzing and communicating results to senior leadership experience
- Bachelor's degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- Experience delivering projects within scope, time, budget and quality
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
- Amazon Middle East and NA FZ
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Principle Program Manager, Amazon Now, MENA
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DESCRIPTION --------------- Imagine if you could help shape the future of online grocery shopping, and make it increasingly easier and better for customers to shop online. Amazon Now (A-Now) team is looking to for a busi
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