Program Manager -3

Position

Technical and domain qualifications

• CPG experience spanning shop-floor operations, manufacturing, and inbound-to-outbound warehouse processes.
• Lead end-to-end MES and Industry 4.0 programs through due diligence, requirements, product selection, development, pilots, rollout, adoption, and value realization.
• Techno-functional expertise across production, quality, inventory, maintenance, and energy management.
• Architect next-generation MOM solutions integrating MES with OT and enterprise systems across on-premises, edge, and cloud.
• Hands-on MES experience with SQL, Historian, OPC, OT, and ERP integrations; GE Proficy MES preferred.
• Transform reactive solutions into predictive, GenAI, Industrial AI, and self-resolving use cases.

Program leadership qualifications

• Build, mentor, and scale MES and Industry 4.0 delivery teams of at least 200 members.
• Own global customer relationships, executive updates, steering committees, risk mitigation, change management, contract/SOW governance, and benefits realization.
• Use Waterfall, Agile SAFe, stage-gate, Azure DevOps, and DevOps CI/CD concepts for program execution.
• Plan and track budgets, SOWs, invoices, change orders, and resource utilization.

Responsibilities

• Act as primary customer contact for business and IT vice presidents.
• Review program charter, operating model, RACI, and governance calendar against scope; review baselines and track customer and delivery KPIs.
• Review milestones and maintain rigor in delivery time, quality, and effort.
• Run weekly and monthly governance covering status, KPIs, risks, issues, decisions, and benefits.
• Review solutions functionally and technically; orchestrate multidisciplinary teams and coordination across programs.
• Drive AI adoption for productivity and AI use cases across MOM applications.
• Manage a $20 million portfolio, create pipeline with sales, and deliver programs.
• Track SLA compliance, defects, leakage, MTTR/MTBF, schedule and effort variance, utilization, attrition, automation benefits, manufacturing-led AI initiatives, CSAT, and audit scores.

Required skills listed

• The posting also lists “EPIC Grand Central Cadence Analyst Program Manager” under required skills; its applicability to this MES role is unclear.