Professional Services Consultant
Role Overview
Hands-on individual contributor delivering Financial Crime Compliance solutions to customers across EMEA.
Based in Dubai, the role combines technical implementation, functional analysis and stakeholder management.
Supports customer engagements from planning and configuration through testing, training and handover.
Key Skills for This Role
Full Job Posting
Role overview
Hands-on individual contributor delivering Financial Crime Compliance solutions to customers across EMEA.
Based in Dubai, the role combines technical implementation, functional analysis and stakeholder management.
Supports customer engagements from planning and configuration through testing, training and handover.
Responsibilities
- Manage assigned customer projects, including expectations, risks, dependencies and escalations.
- Build relationships with compliance, business, IT and project stakeholders; lead workshops, discussions and solution reviews.
- Translate customer business, compliance and technical requirements into practical solutions and recommend approaches using Firco solutions.
- Support requirements gathering, solution design, training and knowledge transfer.
- Install, configure, integrate and validate enterprise software; support testing, troubleshooting, defect resolution and customer acceptance.
- Manage delivery and handover with PMO, Product, Engineering and Support teams; contribute to project scoping, Statements of Work and pre-sales.
Requirements
- At least four years of technical consulting, software implementation, systems integration or similar technical experience.
- Experience delivering complex enterprise software implementations in customer environments.
- Knowledge of relational databases, SQL, application servers, APIs and enterprise integrations.
- Strong troubleshooting, analytical and problem-solving skills; strong customer and stakeholder-management experience.
- Excellent communication, presentation and organisational skills.
- Relevant bachelor’s degree, equivalent professional qualification, or demonstrably equivalent practical experience.
- Financial services or Financial Crime Compliance experience is advantageous.
Technical skills
- Experience with SQL, Oracle 19c and SQL Server 2019+.
- Experience with cloud technologies including Kubernetes, Helm and Dapr.
Work arrangement
- Hybrid work environment.
About the company
LexisNexis Risk Solutions provides business risk solutions, including anti-money laundering and counter-terrorist financing, identity authentication and verification, fraud and credit risk mitigation, and customer data management.
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