Product Owner - Lending & Mortgage
Skills
About This Role
Product Strategy & Backlog Management
- Own and manage the product backlog for lending and mortgage solutions, ensuring alignment with business objectives and regulatory requirements.
- Define, refine, and prioritize user stories, epics, and acceptance criteria in close collaboration with business stakeholders and SMEs.
- Translate complex banking workflows (loan origination, underwriting, disbursement, servicing) into clear, actionable product requirements.
- Maintain a clear product roadmap and communicate progress and trade-offs to senior stakeholders.
Agile Delivery
- Lead Agile ceremonies (sprint planning, backlog grooming, retrospectives, demos) as the primary Product Owner.
- Work closely with Scrum Masters and development teams to remove impediments and ensure iterative, on-time delivery.
- Apply SAFe, Scrum, or Kanban frameworks as appropriate to program and team-level delivery contexts.
- Track velocity, burn-down, and sprint metrics to maintain delivery transparency with leadership.
Integrations & Implementations
- Define integration requirements between core banking systems, CRM platforms, third-party APIs, and digital channels.
- Partner with technical architects and integration teams to validate data flows, API contracts, and middleware configurations.
- Drive UAT planning and execution for new system implementations, ensuring sign-off criteria are met before go-live.
- Oversee and coordinate end-to-end implementation of lending and mortgage modules within core banking platforms.
Migration Projects
- Lead product workstreams for data and system migration projects, including legacy-to-modern platform transitions.
- Collaborate with data architects and QA teams to define migration rules, data mapping specifications, and reconciliation processes.
- Ensure business continuity and minimal customer impact during cutover and post-migration stabilization phases.
Stakeholder Management & Governance
- Act as the primary liaison between business units (retail banking, risk, compliance, operations) and technology delivery teams.
- Facilitate workshops, requirement-gathering sessions, and sign-off meetings with senior stakeholders and C-level sponsors.
- Ensure product decisions comply with local banking regulations (SAMA guidelines and KSA financial services standards).
- Produce and maintain product documentation including BRDs, functional specs, and release notes.
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