Product Manager- UPI & Payments Product| Mumbai
Full Job Posting
Qualifications
- Experience Range: 5 to 10 years
- Qualifications: Bachelor's degree in Engineering, Commerce, Finance or related discipline
- Postgraduation: MBA preferred.
- Range: 5 to 10 years
- Bachelor's degree in Engineering, Commerce, Finance or related discipline
Responsibilities
- Manage the end-to-end lifecycle of UPI, IMPS, NEFT, RTGS, and merchant payment products, including product enhancements and customer experience improvements.
- Drive customer acquisition, transaction growth, product adoption, and business performance across digital payment channels.
- Lead implementation of new payment features, product enhancements, and regulatory changes in alignment with business objectives.
- Collaborate with Technology, Operations, Risk, Compliance, and Business teams to ensure seamless product delivery and execution.
- Monitor product performance, transaction success rates, operational SLAs, customer feedback, and complaint trends and implement improvement initiatives.
- Ensure compliance with RBI, NPCI, and internal governance requirements applicable to digital payment products.
- Manage relationships with NPCI, payment partners, fintechs, and ecosystem stakeholders to support product development, certifications, and strategic initiatives.
- Assess market trends, competitor offerings, and emerging payment innovations and recommend enhancements to strengthen product competitiveness.
Preferred Qualifications
- Postgraduation: MBA preferred.
About Agri
Indian private sector bank offering retail, SME, and corporate banking.
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