National Collections Head - TELE| Mumbai
Full Job Posting
Qualifications
- Qualification: MBA
- Experience: 12 to 20 years
- 12 to 20 years
- MBA
Responsibilities
- Must be able to manage and lead teams. • Understanding/knowledge of using appropriate legal tools in all stages of collection, as needed • Legal options • Coordinating with local brokers, police stations, and court personnel. • Reduce portfolio credit losses • Increase resolution rates. • Daily monitoring and review of the delinquent portfolio • Collaborate with non-performing defaulting borrowers to develop optimal recovery strategies. • Monitor customer accounts, flagging likely cases of default or delayed payment - Provide regular inputs to Management and all other stakeholders, including Sales, Risk, and the Policy Team, on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, Fraud Cases, and so on. • Maintain all collection-related documentation in accordance with internal standards and regulatory requirements. • Respond to customer complaints regarding the collections process • Participate in periodic audits of the collection's teams
- Must be able to manage and lead teams.
- Understanding/knowledge of using appropriate legal tools in all stages of collection, as needed
- Legal options
- Coordinating with local brokers, police stations, and court personnel.
- Reduce portfolio credit losses
- Increase resolution rates.
- Daily monitoring and review of the delinquent portfolio
- Collaborate with non-performing defaulting borrowers to develop optimal recovery strategies.
- Monitor customer accounts, flagging likely cases of default or delayed payment - Provide regular inputs to Management and all other stakeholders, including Sales, Risk, and the Policy Team, on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, Fraud Cases, and so on.
- Maintain all collection-related documentation in accordance with internal standards and regulatory requirements.
- Respond to customer complaints regarding the collections process
- Participate in periodic audits of the collection's teams
About Agri
Indian private sector bank offering retail, SME, and corporate banking.
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