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Product Manager – Mobile App Portfolio

Etihad Airways
Abu Dhabi, UAE
Full-time
Onsite
Discovered 1 months ago
Mobile product managementProduct strategy and roadmap managementiOS and Android mobile applicationsMobile app ecosystemsCustomer journey analysisMobile app analytics

Full Job Posting

Role Overview

Owns the strategy, roadmap, delivery, and performance of Etihad’s customer-facing mobile app portfolio.

Reports to the Senior Product Manager, Digital.

Owns the end-to-end product lifecycle and partners with technology, UX, analytics, and business stakeholders.

The role aims to improve customer engagement, satisfaction, and commercial outcomes through data-driven mobile experiences.

Product Accountabilities

  • Define and execute the product vision, strategy, and roadmap for Etihad’s mobile applications.
  • Own discovery, prioritization, delivery, launch, and optimization across the product lifecycle.
  • Collaborate with UX, engineering, architecture, and business teams on intuitive, scalable, high-performing mobile experiences.
  • Manage Agile priorities, dependencies, risks, and release planning.
  • Use customer insights, analytics, market trends, and competitive benchmarking to inform decisions.
  • Monitor KPIs, adoption, engagement, and customer feedback to improve the mobile experience.
  • Manage third-party vendors and technology partners for successful delivery and operational excellence.
  • Balance customer needs with business objectives and technical considerations.

Education and Experience

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
  • 7+ years of product management experience, including 5+ years managing mobile app products at scale.
  • Proven success launching and growing customer-facing mobile applications across iOS and Android.
  • Airline or travel industry experience is required.

Required Product Skills

  • Strong understanding of mobile app ecosystems, customer journeys, app analytics, mobile UX, and experimentation frameworks.
  • Experience working with mobile development teams using native or cross-platform technologies such as Flutter or React Native.
  • Ability to define product strategy, prioritize roadmaps, and deliver measurable business outcomes.
  • Strong stakeholder management, communication, and influencing skills.
  • Experience working in Agile environments, including SAFe and Scrum.

About Etihad Airways

Etihad Airways is the UAE’s national airline and connects people across continents from its Abu Dhabi hub.

The company describes a Journey 2030 ambition to expand its fleet and network and grow its people.

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