Data Analytics Officer
Role Overview
Supports data analytics, business intelligence, digitalization, and process automation within the Technical department.
Develops reliable dashboards and automated reports, improves data quality, and turns operational data into decision-ready insights.
Supports initiatives from requirements gathering through implementation, adoption, and continuous improvement.
Key Skills for This Role
Full Job Posting
Role overview
Supports data analytics, business intelligence, digitalization, and process automation within the Technical department.
Develops reliable dashboards and automated reports, improves data quality, and turns operational data into decision-ready insights.
Supports initiatives from requirements gathering through implementation, adoption, and continuous improvement.
Accountabilities
- Develop and enhance BI reports and automated dashboards using the Maintenance Information System, OPS BI, EDP, and other operational data platforms.
- Work with IT and business stakeholders on data access and definitions, and ensure datasets are accurate and fit for purpose.
- Monitor data flows, validate connections, diagnose data-quality issues, and coordinate corrective actions.
- Identify and prioritize opportunities to digitize manual workflows and automate recurring technical processes.
- Lead initiatives through requirements, solution design, testing, deployment, handover, and improvement.
- Define scope, timelines, resources, success measures, and delivery plans with stakeholders.
- Recommend tools and platforms that improve efficiency, visibility, and data-driven decisions.
- Promote data literacy, training, adoption, and continuous improvement.
Education and experience
- Bachelor’s degree in Computer Science, Statistics, Economics, Business Administration, Engineering, or a related analytical discipline.
- At least 3 years of experience in a complex analytical, numerical, BI, or reporting environment; aviation experience is preferred.
- Proficiency in Microsoft Power Platforms and analytics or query tools such as SQL, R, Python, Power BI, Tableau, or similar BI platforms.
- Hands-on experience in data analytics, dashboard development, BI reporting, data modelling, and ETL principles.
- Familiarity with aviation maintenance systems and platforms such as OPS BI and EDP is highly desirable.
- Knowledge of Power Automate, Python scripting, or RPA tools is an advantage.
Candidate capabilities
- Strong analytical and problem-solving ability, including interpreting complex data, identifying trends, diagnosing issues, and recommending practical solutions.
- Attention to detail in validating data, documenting assumptions, and maintaining reliable reports.
- Strong written and verbal communication, including explaining technical information to technical and non-technical audiences.
- Ability to work cross-functionally and drive improvement, digitalization, and automation from idea to implementation.
About Etihad Airways
Etihad Airways is the UAE’s national airline, based in Abu Dhabi, and describes its Journey 2030 ambition as doubling its fleet, expanding its network, and growing its people.
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