Product Designer (AI)

Location

Role Overview

Key Responsibilities

• Design end-to-end user experiences for AI-driven products (e.g. chatbots, personalization, fraud detection interfaces, recommendation systems)
• Translate complex AI models and data outputs into intuitive, explainable user interfaces
• Lead UX/UI design across discovery, concepting, prototyping, and delivery
• Collaborate with data science teams to shape how AI insights are surfaced to users
• Ensure ethical, transparent, and responsible AI design practices (e.g. explainability, bias awareness, user trust)
• Conduct user research and usability testing, particularly around AI understanding and trust
• Develop and evolve design systems to support AI-driven features and interactions
• Work within banking and regulatory constraints to deliver compliant, secure experiences
• Present design concepts and rationale clearly to senior stakeholders

Required Skills & Experience

• 6+ years of experience in product design, UX/UI, or interaction design
• Proven experience designing complex digital products (preferably in fintech, banking, or data-heavy environments)
• Experience working on AI/ML-driven products or data-centric features
• Strong ability to simplify complex systems into intuitive user experiences
• Proficiency in design tools (Figma, Sketch, Adobe XD, etc.)
• Experience with prototyping and testing AI interactions (e.g. conversational design, adaptive interfaces)
• Solid understanding of user-centered design principles and research methodologies
• Ability to collaborate effectively with technical teams (data scientists, engineers)

Preferred Qualifications

• Experience in conversational design (chatbots, voice interfaces)
• Familiarity with AI concepts (ML models, LLMs, predictive analytics)
• Background in financial services
• Knowledge of accessibility and inclusive design practices