Product Analyst
Role Overview
Work with operational teams, stakeholders and Product Owners to understand business challenges, improve processes and deliver technology solutions with measurable business value.
Build understanding of business systems supporting operations, including Work Management Systems, Fleet, Health and Safety, HR and Finance platforms.
Occasional travel to operational depots and sites across the UK is required.
Key Skills for This Role
Full Job Posting
Role purpose
Work with operational teams, stakeholders and Product Owners to understand business challenges, improve processes and deliver technology solutions with measurable business value.
Build understanding of business systems supporting operations, including Work Management Systems, Fleet, Health and Safety, HR and Finance platforms.
Occasional travel to operational depots and sites across the UK is required.
Key responsibilities
- Map and analyze current- and future-state business processes; gather, document and validate business requirements.
- Facilitate stakeholder workshops, interviews and discovery sessions; conduct user research.
- Analyze operational, performance and usage data; quantify, track and validate business benefits.
- Maintain process maps, requirements and business documentation.
- Investigate business issues, identify root causes and assess change impacts on people, processes and systems.
- Support business cases and benefit justification; assist Product Owners with discovery, assessment and second-line product support.
- Identify efficiency savings and continuous-improvement opportunities.
Skills and experience
- Experience as a Product Analyst, Business Analyst or in a similar role.
- Strong analytical, problem-solving and communication skills; experience documenting processes and requirements.
- Comfortable engaging stakeholders at all organizational levels and interested in technology and business systems.
- Experience supporting WMS, Fleet, HSE, HR or Finance systems is advantageous.
- Knowledge of Agile delivery methods or business systems is desirable.
- Full UK driving licence and willingness to travel nationwide.
Travel
- The role involves occasional travel to operational depots and sites across the UK.
- A company car or car allowance will be provided.
Department and organization
The IT department supports business-critical applications, networks, devices and digital services, and works with operational and support teams across the UK.
Lanes Group describes its purpose as improving today for a better tomorrow and emphasizes collaboration, learning, safety and security.
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