Process Manager
Full Job Posting
Key Responsibilities
- Assess the existing CMP setup, including consent models, cookie categories, banners, preference centres, geolocation rules, scripts, vendors and regulatory requirements.
- Execute migrations from an existing CMP or custom consent solution to OneTrust.
- Map existing cookie categories, consent purposes, vendors, regional rules and banner configurations to OneTrust.
- Configure and manage OneTrust consent banners, preference centres, cookie categories, geolocation rules, templates and translations.
- Configure OneTrust Auto-Blocking or other appropriate script-blocking mechanisms.
- Perform website scans and review the classification of cookies, trackers and technologies.
- Configure and manage A/B tests for OneTrust consent banners.
- Review A/B testing results and work with relevant stakeholders to support banner optimization.
- Troubleshoot issues related to OneTrust banners, preference centres, cookie classification, website scans, script blocking and consent signals.
- Coordinate with tag-management, analytics, development and testing teams to support the implementation of consent requirements.
- Prepare migration documentation, configuration records, deployment plans and operational support guides.
- Support production deployment, post-migration activities and ongoing OneTrust maintenance.
- Mandatory Skills and Experience
- Hands-on experience with OneTrust Cookie Consent and Website Scanning modules.
- Proven experience migrating websites from another CMP or custom consent solution to OneTrust.
- Experience configuring OneTrust consent banners, preference centres, consent models, cookie categories, geolocation rules, templates, and translations.
- Experience configuring or supporting A/B testing for OneTrust consent banners.
- Understanding of A/B testing concepts, test variants, success metrics, reporting and banner optimization.
- Strong understanding of cookie consent management and privacy regulations, including GDPR, CCPA, and CPRA.
- Knowledge of cookies, trackers, scripts, local storage, consent signals and browser developer tools.
- Experience conducting cookie audits and reviewing OneTrust website scan results.
- Ability to analyse existing CMP configurations and create accurate source-to-target migration mappings.
- Basic knowledge of HTML, CSS and JavaScript for implementation support and troubleshooting.
- Strong communication, documentation, troubleshooting and stakeholder-management skills.
- Good-to-Have Skills
- Familiarity with tag-management platforms such as Google Tag Manager, Adobe Experience Platform Tags
- Familiarity with analytics and advertising technologies such as Google Analytics, Adobe Analytics, Google Ads, and Meta Pixel.
- Knowledge of Google Consent Mode.
- Knowledge of the IAB Transparency and Consent Framework.
Qualifications
- Hands-on experience with OneTrust Cookie Consent and Website Scanning modules.
- Familiarity with tag-management platforms such as Google Tag Manager, Adobe Experience Platform Tags
- Familiarity with analytics and advertising technologies such as Google Analytics, Adobe Analytics, Google Ads, and Meta Pixel.
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