Process Engineer
Role Overview
Monitor and analyze baggage handling system performance, operational processes, and maintenance activities at Dammam Airport.
Use operational data to identify problems and root causes, prepare reports and dashboards, and support practical improvements.
Key Skills for This Role
Full Job Posting
Role Overview
Monitor and analyze baggage handling system performance, operational processes, and maintenance activities at Dammam Airport.
Use operational data to identify problems and root causes, prepare reports and dashboards, and support practical improvements.
Key Responsibilities
- Define and monitor operational performance indicators and prepare performance reports and dashboards.
- Analyze system data to identify bottlenecks, recurring issues, and root causes.
- Recommend and implement improvements to systems, processes, and maintenance activities.
- Share findings and improvement actions with internal teams and relevant stakeholders.
- Develop solutions to improve productivity, reliability, and service quality.
- Prepare process documents, procedures, and operating instructions.
- Track improvement opportunities and actions and measure their results.
- Support the operations manager with insights about system and stakeholder performance.
- Support and coach operators and stakeholders on system SOPs and best practices.
Qualifications and Experience
- Adequate knowledge and experience in baggage handling systems.
- Bachelor's degree in engineering or a relevant field.
- At least three years of experience leading Six Sigma or DMAIC improvement projects.
- At least two years of experience in process engineering, business analysis, data analysis, or performance reporting.
- Experience with business intelligence tools such as Power BI, Tableau, or Splunk.
- Good understanding of databases and SQL.
- Knowledge of process mapping tools such as Microsoft Visio.
Skills
- Strong analytical, problem-solving, and communication skills.
- Lean Six Sigma Green Belt certification is preferred.
Workplace
- The role is based at Dammam Airport and supports the on-site baggage handling system and operations.
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