Office Manager

Role overview

Administrative and documentation support

• Prepare, process, archive, and draft correspondence, reports, presentations, and official documents.
• Maintain accurate records, databases, and filing systems and follow company procedures and documentation requirements.
• Safeguard sensitive information and its confidentiality.

Meetings and communication

• Manage calendars, appointments, schedules, meeting logistics, facilities, and participant arrangements.
• Prepare agendas, minutes, presentations, and supporting documents; monitor follow-up actions and commitments.
• Receive, prioritize, and distribute communications; coordinate information across departments and external parties.
• Handle inquiries professionally and maintain positive stakeholder relationships.

Organizational support and improvement

• Coordinate business travel and event logistics, support team planning, and assist with new-employee onboarding arrangements.
• Facilitate daily office operations and provide organizational support to senior management.
• Identify process inefficiencies and contribute to workflow improvements, standardization, and simplification.

Education and experience

• Bachelor’s degree in business administration, office administration, management, or a related field, or equivalent education and relevant experience.
• Several years in secretarial, executive support, office administration, or management support roles.
• Experience supporting management teams and senior leaders and managing multiple priorities while maintaining quality and confidentiality.

Knowledge and competencies

• Knowledge of administrative governance, office management, business correspondence, records management, document control, meeting coordination, and event planning.
• Strong planning, prioritization, coordination, communication, accuracy, discretion, and stakeholder engagement.
• Works proactively and independently with minimal supervision; demonstrates reliability, integrity, and sound judgment.

Stakeholder relationships