Process Analyst (Secondment/Contract)

Location and Work Arrangement

• The role is explicitly onsite.
• The stated work location is 100 Queens Quay East, 9th Floor, Toronto.
• Local travel to partner sites within the Greater Toronto Area is required.

Pay

• The stated pay range is $66,671 to $113,578.

Contract Details

• This is a secondment or contract with a duration of up to 12 months.
• The stated work hours are 36.25 hours.

Role Overview

About the Role

• Build, maintain, and enhance reports and dashboards for multiple stakeholders.
• Conduct vendor and site audits, inspections, and compliance observations, then recommend corrective actions.
• Monitor data streams and operational reports to identify trends, exceptions, and improvement opportunities.
• Ensure data integrity and lead initiatives for accurate and reliable reporting.
• Perform process mapping, simulation, benchmarking, and scorecard development.
• Recommend and implement process improvements to reduce costs and enhance customer service.
• Present findings through briefing notes, reports, and executive presentations.
• Collaborate with internal teams and provide positive leadership for continuous improvement.
• Travel locally to partner sites for oversight, training, and performance reviews.

About You

• Ability to travel within the Greater Toronto Area.
• Post-secondary education in a related field.
• Proficiency in Microsoft Office Suite, including advanced Excel functions, PowerPoint, and Access, and in Power BI.
• Experience with ROC, SCMe, and Elite systems is an asset.
• General experience in supply chain and logistics operations.
• Comfort working in warehouse environments.
• Strong collaborative teamwork, adaptability, and readiness for change.
• Inventory management experience is an asset.

Benefits

• Benefits include an Employee and Family Assistance Program, a defined benefit pension, and product and service discounts.