Problem Manager| Thane
Full Job Posting
Qualifications
- Experience: 8 to 10 years
- Qualifications: Graduation (Any Specialization)/Post Graduation (Any Specialization)
- 8 to 10 years
- Graduation (Any Specialization)/Post Graduation (Any Specialization)
Responsibilities
- Proactively focus, across tower and across discipline, on Problem Management owned issues to identify incident and problem trends.
- Communicate with technology owners and facilitate plans of attack to ensure the reduction of potential problems in the environment and associated risk to the business.
- Eliminates defects and noise that consume considerable staff resources and provides clarity and methodologies which shorten time to remediate any discovered defects in process or infrastructure.
- Analyze incident, problem, monitoring and change data and develop methods to programmatically identify the causes of recurring incidents, alerts, and noise in the environment.
- Ensure that plans and actions are in place to eliminate and resolve these issues at all Priority/Severity Levels.
- Manage the Root Cause Analysis process working with impacted lines of business to ensure that quality and in-depth root cause analysis and improvement actions are developed as soon as reasonably possible for high impact outages or for recurring issues.
About Agri
Indian private sector bank offering retail, SME, and corporate banking.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Agri
Product Manager- UPI & Payments Product| Mumbai
Mumbai, IND
To manage and enhance digital payment products, including UPI, IMPS, NEFT, RTGS, and merchant payment solutions, through product development, business growth initiatives, customer experience enhancement, regulatory compl
Customer Relationship Officer| Lucknow
Lucknow, IND
Business sourcing and relationship management of sourcing channels, Co-ordination with internal stakeholders, End to End process coordination of loan disbursement Qualifications Experience Range: 5 to 10 Years Qualificat
Product Manager - Cash Management Services| Mumbai
Mumbai, IND
To design and develop product strategies for the Transaction Banking franchise for all set of clients. Assess current market and analyze new trends in the industry with peer interaction. Analyze current product portfolio
Regional HR Lead| Chennai
Chennai, IND
To support business objectives through HR advisory, workforce planning, employee engagement and implementation of people initiatives. The role requires professional judgment in addressing workforce matters and supporting
Branch Manager| Krishna
Machilīpatnam, IND
To manage branch business growth, customer relationship management, operational governance and service delivery through portfolio development, performance monitoring, regulatory compliance and implementation of effective
Testing Functional Consultant| Thrissur
Thrissur, IND
Testing Functional Consulting Qualifications Qualification: Bachelor’s degree Experience: 5 to 8 years, Minimum of 5-8 years of experience in BSFI industry preferred. Responsibilities Assisting project managers for their
National Collections Head - TELE| Mumbai
Mumbai, IND
Implementing collection policies and procedures to avoid excessive outstanding credit. Ensuring that the company policy on recoveries is followed and that it is in line with state and central regulations. Implementing de
Branch Manager| Erode
Erode, IND
To manage branch business growth, customer relationship management, operational governance and service delivery through portfolio development, performance monitoring, regulatory compliance and implementation of effective
Product Manager- UPI & Payments Product| Mumbai
Mumbai, IND
Customer Relationship Officer| Lucknow
Lucknow, IND
Product Manager - Cash Management Services| Mumbai
Mumbai, IND
Regional HR Lead| Chennai
Chennai, IND
Branch Manager| Krishna
Machilīpatnam, IND
Testing Functional Consultant| Thrissur
Thrissur, IND
National Collections Head - TELE| Mumbai
Mumbai, IND
Branch Manager| Erode
Erode, IND