PRO Manager

About This Role

Job Summary:

The PRO Manager is responsible for managing all government-related processes across the group, ensuring full compliance with UAE regulations, and maintaining strong relationships with government authorities. This role oversees visa processing, labor matters, licensing, and all official documentation for multiple sister companies.

Job Duties & Responsibilities:

• Act as the main point of contact with government authorities (Immigration, Labor, MOHRE, DED, etc.)
• Build and maintain strong relationships with relevant entities
• Ensure smooth processing of all government transactions
• Oversee employment visas, cancellations, renewals, and status changes
• Manage family visas, visit visas, and special permits if required
• Ensure timely processing to avoid fines or penalties
• Handle all matters related to MOHRE (labor contracts, work permits)
• Ensure compliance with UAE labor laws and company requirements
• Manage WPS-related documentation and labor records
• Handle trade license issuance, renewals, and amendments
• Coordinate with DED / Free Zone authorities for multiple companies
• Maintain all legal documents (tenancy contracts, EJARI, etc.)
• Manage PRO activities across all sister companies
• Coordinate with HR, Finance, and Operations teams
• Standardize processes across entities
• Supervise PRO team (drivers, typists, PRO assistants if any)
• Ensure efficiency and timely completion of tasks
• Train team on updated procedures and systems
• Monitor government-related expenses and optimize costs
• Avoid penalties, fines, and delays through proactive management

Job Qualifications:

• Minimum 5–8 years of PRO experience in UAE
• Strong knowledge of UAE government systems and procedures
• Valid UAE driving license preferred
• Strong networking and relationship-building skills
• Excellent knowledge of government portals and systems
• High attention to detail and follow-up
• Ability to manage multiple companies and priorities
• Problem-solving and crisis handling
• Experience handling multiple licenses / group companies
• Familiarity with Dubai tourism, transport, or hospitality secto