PRO cum HR Coordinator

About the role

PRO & Government Processes

• Manage employee visa processes through RAKEZ Portal 360: employment visa and entry permit applications, status change, medical fitness, Emirates ID, renewals and cancellations.
• Maintain the company's trade licence, establishment card and other licences and permits, renewing before expiry.
• Handle company vehicle registration and renewals.
• Coordinate employee passport documentation for visa and travel formalities, ensuring proper records and prompt return of originals.
• Maintain an expiry tracker for visas, Emirates IDs, passports and licences and act on it well in advance.
• Represent the company at RAKEZ and other government offices when required.

HR Operations Support

• Prepare monthly attendance, overtime and leave data for payroll.
• Maintain employee files and keep the employee database accurate and up to date.
• Process joiner and leaver documentation, including medical insurance additions and deletions.
• Prepare routine HR letters such as salary certificates, NOCs and experience letters.
• Coordinate worker leave and vacation travel arrangements.
• Act as first point of contact for worker queries and escalate to the HR Manager where needed.

What We're Looking For

• Proven hands-on PRO experience in the UAE, able to run visa and Emirates ID processes from start to finish without close supervision.
• Working knowledge of RAKEZ Portal 360 or similar free zone systems.
• Exposure to HR administration, ideally in a manufacturing or large-workforce environment.
• Proficiency in Microsoft Excel, good written and spoken English, and ability to communicate with employees in Hindi or Urdu. Arabic is an advantage.
• Organised, dependable and discreet with confidential employee information.
• Valid UAE driving licence preferred.
• Based in the UAE and able to work from Ras Al Khaimah; immediate or short-notice joiners preferred.

What We Offer

• UAE employment visa and medical insurance.
• Annual leave and benefits as per UAE law and company policy.
• A role that combines government compliance and HR operations in an established manufacturing group.

How to Apply

• Please answer the screening questions and attach your updated CV.