Private Office Executive - Janu Middle East

Role
We are seeking a charismatic and detail-oriented Private Office Executive to join the team for Janu Middle East, based in Dubai. As the front-facing representative of the Janu brand, you will play a pivotal role in nurturing relationships with our clients, residence owners, and Amanjunkie (VIP guest) communities, ensuring that every interaction reflects Janu s philosophy of social wellness, connection, and understated luxury.

Reporting to the Regional Manager of Private Office Residences EMEA, this role bridges client relationships with operational excellence, ensuring a seamless delivery of Private Office benefits, retention programmes, and sales support across Janu s growing portfolio of hotels and residences in the Middle East.

Responsibilities

• Represent the Janu brand as the first point of contact for clients, residence owners, and VIP guests, delivering highly personalised service.
• Oversee daily office management, logistics, and inventory for Janu s corporate regional office and sales gallery.
• Act as a liaison between UHNW buyer prospects and Janu s residences and hotels, ensuring exceptional relationship management.
• Manage inbound sales leads, verify prospects, and coordinate timely follow-ups using CRM systems (Salesforce, Peoplevine, Monday).
• Provide insights on buyer segmentation, campaign performance, lead conversion, and ROI to optimise outreach.
• Support the preparation of monthly sales and marketing dashboards and reporting packs for internal teams and developer stakeholders.
• Develop market intelligence packs on luxury residential trends, competitor benchmarks, and pricing.
• Collaborate with sales, marketing, and digital teams to refine messaging and audience targeting.
• Assist in the preparation of corporate presentations and marketing reports.

Requirements

• At least three years of exper