Principal Technical Program Manager - Mid-Market
Role Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Full Job Posting
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join Intuit’s Mid Market Product Development team as a Principal Technical Program Manager. We are seeking a dynamic program leader who excels at driving strategic programs and initiatives across a complex, cross-functional organization — someone who brings structure, momentum, and clarity to the work that matters most. You will lead high-impact programs from strategy through delivery, ensuring cross-functional alignment at every stage and translating organizational priorities into measurable outcomes.
You will operate across the full breadth of the Mid Market organization, building trusted partnerships with leaders at all levels, driving operating rhythms that keep teams moving with speed and purpose, and stepping into ambiguity with confidence to bring order and direction. If you are passionate about solving complex customer problems at scale and energized by the challenge of making large, diverse teams work as one, we would love to have you on our team.
Responsibilities
- Portfolio & Strategic Leadership
- Partner with Portfolio Leadership to unblock program teams and guide delivery across a broad and complex program portfolio.
- Connect the dots across various programs to simplify the “why, what, and how” for both technical and non-technical stakeholders.
- Influence prioritization and tradeoff discussions across Product and Engineering leaders to ensure teams focus on the highest-impact work.
- Leverage AI tools and data insights to streamline program operations and accelerate execution velocity
- Cross-Domain Execution & Dependency Leadership
- Lead cross-team dependency forums across engineering domains, driving horizontal alignment across Mid Market PD teams and partners.
- Define and implement program frameworks and consistent operating cadences to ensure teams deliver with velocity and ease.
- Identify and proactively manage risks, dependencies, architectural misalignment, and execution bottlenecks — driving data-informed decisions to resolution.
- Drive cross-functional execution across multiple scrum teams, ensuring clarity on priorities, roles, and outcomes.
- Roadmapping & Planning
- Partner with engineering leaders to develop and maintain six-quarter capability roadmaps aligned to product and business strategies.
- Ensure roadmaps clearly articulate technical investments, sequencing, and tradeoffs, and track progress against evolving priorities.
- Translate business and platform strategy into clear program goals, milestones, and measurable success metrics.
- Define and implement repeatable frameworks and processes that improve delivery speed, quality, and scalability across programs.
- Stakeholder Communication & Culture
- Drive transparency through clear, actionable communication at all levels — from engineering teams to Senior Leadership.
- Build trusted relationships across Product, Engineering, Customer Success, Marketing, and Business Operations to lead through change and ambiguity.
- Define and implement program management best practices; coach and mentor other TPMs to raise the bar across the organization.
Qualifications
- Required
- 10+ years of experience in technical program management, engineering, architecture, or related roles.
- Proven experience influencing Director/VP-level stakeholders without direct authority.
- Strong technical depth and the ability to engage credibly with senior engineers and architects.
- Exceptional written and verbal communication skills, particularly with executive audiences.
- Demonstrated success driving complex, multi-domain initiatives with significant dependencies.
- Preferred
- Experience in platform or large-scale enterprise systems.
- Experience supporting/driving Forward Deploy programs
- Experience supporting BI, data platforms, or AI-driven capabilities.
- Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
About Intuit
A global financial technology platform powering prosperity.
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