Principal Solutions Consultant
Role Overview
Based in Dubai, the role leads MoEngage’s most technically demanding enterprise evaluations across the MEA and Africa region.
The position combines enterprise value selling with detailed explanation of platform architecture and AI decisioning.
The role works closely with Sales leadership on important regional opportunities and sets standards for enterprise technical sales processes.
Key Skills for This Role
Full Job Posting
About MoEngage
MoEngage provides a customer data and engagement platform that combines data sources to build unified customer profiles and support personalized customer journeys.
Its products support analytics, campaign orchestration, transactional messaging, and AI-assisted marketing workflows.
About the role
Based in Dubai, the role leads MoEngage’s most technically demanding enterprise evaluations across the MEA and Africa region.
The position combines enterprise value selling with detailed explanation of platform architecture and AI decisioning.
The role works closely with Sales leadership on important regional opportunities and sets standards for enterprise technical sales processes.
Responsibilities
- Own technical strategy for complex enterprise evaluations across MENA.
- Find and build business value from prospects’ data, systems, and customer journeys.
- Lead discovery and solution design for legacy, multi-entity, and compliance-heavy environments.
- Explain platform capabilities and AI decisioning mechanics to enterprise stakeholders.
- Lead technical validations, proofs of concept, and security or compliance reviews, including data residency and infrastructure architecture.
- Mentor Solutions Consultants and review demos, discovery, and objection handling.
- Partner with Sales leadership on account strategy and deal planning.
- Create reusable reference architectures, competitive positioning, and RFP frameworks.
- Represent the company in senior meetings, workshops, and industry events across the region.
- Bring structured feedback from major deals to Product.
Required experience and capabilities
- Seven or more years in presales, solutions consulting, technical account management, or a related role, with a record of leading complex enterprise sales cycles.
- Strong value-selling skills and ability to build a business case for stakeholders from IT to the C-suite.
- Ability to explain platform architecture and decisioning in technically defensible detail to security and engineering teams.
- Strong knowledge of REST, SFTP, integration patterns, data architecture, and security frameworks such as ISO and PDPL.
- Experience with RFPs for regulated or complex enterprise buyers.
- Executive presence and ability to lead multi-week evaluations and present to VP- and C-level stakeholders.
- Existing right to work in the UAE and willingness to travel across MENA and attend company events.
Nice to have
- Competitive experience against Braze, Adobe, Salesforce Marketing Cloud, Emarsys, or Bloomreach.
- Familiarity with AI-first architecture, event-driven pipelines, real-time feature stores, model serving, and customer data or identity stacks.
- Familiarity with mobile and web SDKs, push notification frameworks, webhooks, REST or GraphQL APIs, and multi-region deployments.
- Arabic proficiency, experience with AI agents or workflow automation, or informal mentoring of junior presales colleagues.
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