Principal Solution Engineer
Role Overview
The Account Solution Engineer, also known as a presales consultant or sales engineer, is a key contributor in the sales cycle.
The role advises customers, collaborates with sales colleagues, translates business objectives into recommendations, and builds confidence in Salesforce technology.
Key Skills for This Role
Full Job Posting
Role overview
The Account Solution Engineer, also known as a presales consultant or sales engineer, is a key contributor in the sales cycle.
The role advises customers, collaborates with sales colleagues, translates business objectives into recommendations, and builds confidence in Salesforce technology.
About Salesforce
Salesforce describes itself as an AI CRM company focused on customer success, innovation, and its core values.
Responsibilities
- Coordinate and lead the solution cycle in collaboration with other teams; understand customer needs and position Salesforce products as solutions.
- Explain customers' industries and technologies in relation to Salesforce solutions; develop custom solutions and tailored product demonstrations that show business value.
- Participate in product, sales, and procedural training and certifications; meet quarterly and annual objectives.
- Respond to RFPs and lead the technical side of the sales cycle.
- Act as a trusted advisor to customers during their transformation journey and take part in internal training and mentorship initiatives.
Required qualifications
- Hands-on solid Salesforce experience and fluency in Arabic and English.
- Experience implementing digital transformation strategies and delivering customer success.
- Track record of success in solution engineering, consultancy, delivery, or training for enterprise software; candidates from varied backgrounds are considered.
- Strong oral, written, presentation, interpersonal, and relationship skills; proven time management in a dynamic team environment.
- Ability to collaborate on problems in dynamic environments; curiosity about technology, knowledge sharing, and explaining ideas clearly.
- Willingness and ability to travel occasionally.
Recruiting information
Salesforce asks candidates to apply for no more than three roles within 12 months to avoid duplicated efforts.
Salesforce states that AI tools may assist recruiters in assessing applications, while humans make candidate selection and hiring decisions.
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