Principal Devops Engineer
Key Skills for This Role
Full Job Posting
Key Responsibilities:
- Own the technical architecture of cloud infrastructure (AWS), container orchestration (Kubernetes/EKS), and networking, balancing performance, cost, security, and reliability.
- Design and continuously improve CI/CD pipelines (Jenkins, GitLab CI, ArgoCD) to enable fast, safe, automated delivery across Magento and microservices.
- Define and enforce standards for observability (Grafana, NewRelic, OpenSearch), alerting, SLOs/SLIs, and incident response.
- Lead infrastructure-as-code practices (Terraform/Helm) and drive consistency, reuse, and self-service across teams.
- Act as the final technical escalation point for complex production incidents; lead root-cause analysis and own the resulting engineering follow-ups.
- Set the security and reliability baseline — secrets management, vulnerability remediation (e.g. OWASP findings), patching strategy, and disaster-recovery design.
- Evaluate and recommend tooling, platforms, and vendors; produce the technical case and proof-of-concepts behind decisions.
- Mentor engineers technically through design reviews, pairing, and architecture guidance — raising the bar without line-managing anyone.
- Partner with the DevOps Manager to translate technical priorities (capacity, tech debt, platform roadmap) into deliverable work.
Qualifications:
- 8+ years in DevOps / SRE / platform engineering, with deep hands-on expertise in AWS and Kubernetes at production scale.
- Expert with infrastructure-as-code (Terraform, Helm) and configuration management.
- Strong scripting/automation ability (Python, Bash, Go) and solid software-engineering fundamentals.
- Proven track record designing CI/CD at scale (Jenkins, GitLab CI, ArgoCD) for high-traffic e-commerce or comparable systems.
- Deep knowledge of observability and incident management; experience defining SLOs and reducing MTTR.
- Strong grasp of cloud security, networking, and cost optimisation.
- Experience supporting large platforms (e.g. Magento/Adobe Commerce, microservices, high-volume retail) is a strong advantage
- As a hands-on individual contributor, your primary focus will be technical leadership rather than people management or operational ownership.
- You will focus on:
- Driving technical strategy and engineering standards.
- Solving complex platform and infrastructure challenges.
- Partnering with cross-functional teams to deliver scalable solutions.
About Ounass
The definitive home of luxury e-commerce in the Middle East.
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